Metro by T-Mobile at 14902 Preston Rd Ste 942 offers unbeatable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff who provide honest advice without pushing unnecessary sales. Many have highlighted the helpfulness of the bilingual team, making it easy for everyone to get assistance. Regular visitors have noted their positive experiences over the years, often receiving new phones with minimal costs. This location stands out compared to other Metro and major carrier stores, where customers have felt pressured to make purchases. While most reviews praise the service and expertise of the staff, there have been occasional issues with phone availability for payments. Overall, this Metro by T-Mobile location is highly recommended for anyone seeking reliable service and support with their mobile needs.
I pay a bit more for great customer service over phantom phone services that save you money but lack customer service or the one where I was a snowflake and didn't get reimbursed by the evil phone company that failed to protect my text messages! I use The METRO!
October 2025
Walked out with a new phone a couple of days ago. You guys are awesome 😎. Very cool gents work in this place. They were honest about the phones. Didn't try to sell me something just to get me out of the store. Great experience. Thank you ðŸ¤
August 2025
I'm really happy with the service ! The Colombian here isn't just to make a sale ... ready to help you as well in every situations !! Thank you Jay for your help appreciate that so much !!
