Pep Boys at 2992 Forest Lane in Dallas is a trusted auto service and tire shop offering a range of vehicle care. Customers appreciate the helpful and considerate staff, with some praising the quick and easy battery replacement service that took about half an hour. The shop specializes in new tires, tire repair, and tire replacement, providing same-day services to ensure safety on the road. They also offer comprehensive auto repair and maintenance, including oil changes, brake repair, battery replacement, and inspections. The shop services hybrid and electric vehicles, making it a convenient choice for various needs. While most reviews highlight positive experiences, one customer had a less favorable experience due to issues with tire installation and dissatisfaction with service quality. Overall, with over 100 years of experience, Pep Boys is known for professional and reliable auto care, although individual experiences may vary. Customers are encouraged to call or book appointments for their automotive needs.
I'm still experiencing the same issues w/my Van. Granted this is the 3rd. time that, PepBoys charges me for Engine diagnosis over a 100 dollars each time. And can't find or pinpoint what the problem is w/the van.
September 2024
Staff is very friendly but the wait time was pass my expectations
April 2024
Very good service and provided updates in a timely fashion during the entire process from appointment to delivery
