Very happy with the patience and assistance of the staff with my very complicated return! ?? I really appreciate the workers here.
June 2023
The staff at this location are amazing!! They were able to help me find a duvet set that I’ve been dying to get my hands on. While I currently don’t live in Dallas, I will be back when I’m back in the area.
February 2023
Do not!! Accept delivery if there is something wrong. They will not exchange it like they tricked me to keep until new one arrives. This is the worst store and customer service i have ever dealt with in my life. Rooms to go are 10 times better than pottery barn’s customer service. Horrible!!!