About U-Haul Moving & Storage at S Westmoreland Rd
U-Haul Moving & Storage at S Westmoreland Rd offers truck rentals, trailers, and self-storage with other moving solutions. The process of reserving and checking in can be pleasant and smooth, with staff described as super cool, helpful, friendly, and extremely helpful. Some customers report amazing service, the best rates, and a comfortable experience, becoming returning customers and referring friends. Promotions like the first month free on storage with a rental are highlighted. However, experiences can vary. Some customers report issues with truck maintenance, such as poor alignment and squeaking, and note the lack of a side step, making access difficult. Interactions with staff are sometimes described as rude and inconvenient, with employees appearing distracted. The store environment has been noted to have an unpleasant smell. While some staff members receive high praise for saving the rental experience, the overall experience for some is very disappointing and not good.
Store is cluttered & junky. Staff gave contradicting information & truck I rented was smoking. My husband said the brake fluid was leaking and landing on hot pipes causing the smoking. Informed staff when I returned the truck they didn’t seem concerned.
June 2026
Front desk was very professional.She was very nice. All team around fast efficient and made everything so easy . Highly recommend
April 2026
Mr. Larry knows how to treat a customer!
Legend! God bless, will definitely come here again !!
