U-Haul Moving & Storage at Harry Hines Blvd. offers a convenient and efficient moving experience for its customers. The reviews highlight the exceptional customer service provided by the staff, particularly Kayla and Felicia, who went above and beyond to assist customers with their moving needs. Customers have praised the ease of the rental process, noting that they were able to get the truck they needed quickly and with minimal hassle. The staff was described as helpful, friendly, and efficient, ensuring a smooth and stress-free experience for the customers. One customer had an issue with unexpected charges after returning the truck, but the manager promptly addressed the situation and provided a refund, demonstrating the company's commitment to customer satisfaction. The customer was impressed by the manager's responsiveness and the overall positive experience. Overall, the reviews suggest that U-Haul Moving & Storage at Harry Hines Blvd. is a reliable and customer-focused moving service provider. Customers can expect a seamless rental experience, attentive staff, and a willingness to address any concerns that may arise.
Miranda was super nice and incredibly helpful. Thanks for making the move a lot easier for me.
February 2026
If you have time to waste. Customer service needs a serious overhaul.
January 2026
Ms. Kelso was very sweet on helping me out today. She was very patient with my UHaul reservation on the phone and on my return. You were very professional. Keep up the good work!!
