The UPS Store #3275 in Dallas is a friendly, helpful, and organized business that offers a variety of services including packing, shipping, printing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated, and staff members are praised for their kindness and professionalism, regardless of race or background. Customers appreciate the staff’s willingness to assist with different needs, from Amazon returns to IRS faxes, often providing attentive service even during busy times. The store is efficient and generally handles transactions quickly, with standard UPS rates. However, some visitors note that the store can feel understaffed at times, leading to longer waits. Parking is mentioned as a downside, described as poor. Customers also mention the store’s organizational quality and consistent service for straightforward shipping and packing tasks. The staff’s patience and compassion are appreciated, especially considering the busy holiday seasons and the challenges they face. Overall, the store provides essential shipping and mailing services with a welcoming atmosphere, making it a reliable choice for customers in the Dallas area.
amanda at the midway and northwest highway store is so kind! she knows her job so perfectly. she is exceptional and fun to talk too! she must be a huge asset to UPS! Hope she never leaves or i’ll have to go to another store! 100 stars for Amanda!
May 2025
These guys are awesome! They’re always friendly when I come in with my endless Amazon returns! And today the manager was extremely helpful when I needed to get a fax from the IRS… even though she was clearly busy, she had no problem paying attention to what was going on in the store and making sure everyone was getting... read full comment
May 2025
Very good service. The cashier Martyna treated me well and was patient since I arrived shortly before the store closed.
