Verizon offers mobile, 5G home internet, and business services. Customers can visit the Dallas store, schedule appointments online, and use options like in-store pickup, free 2-day shipping, or same-day delivery.
Reviews highlight exceptional customer service. Staff members are described as awesome, patient, and professional. They provide great service, help with upgrades, find solutions within a budget, and assist with new office internet. Employees are noted for going above and beyond to rectify problems, handling issues with knowledge and infinite patience. They make customers feel comfortable and ensure a smooth transition, even helping with insurance claims. This results in positive experiences that make customers want to return to the store.
The guy working was super nice and helped out fast!
October 2026
Amazing service and Jesus was a miracle worker! I’ve never had such a good experience getting my phone taken care of. I highly recommend Verizon and especially the Lake Highlands location.
July 2026
Crystal helped me in a major way not just paying bill but reserviced my whole.phone.and patience of a virtue of representation of being with customer glad I was able to have someone with such grace and determination of helping me
