This Verizon store in Dallas offers a range of mobile, 5G home internet, and business services. Customers can visit the store in person or shop online, with options for in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff are highly praised for their friendly and knowledgeable service. Brittany is frequently mentioned for her excellent assistance, making the setup process quick and easy, and helping with business lines and bill reductions. Customers appreciate her professionalism and friendly attitude. Whitney, the store manager, is also highly commended for her exceptional customer service, multitasking skills, and dedication to resolving issues, including helping customers keep their phone numbers and get their devices working quickly. Overall, the store provides a positive experience with helpful staff who strive to meet customer needs efficiently and warmly.
Jolie was amazing! I should have come in 5 years ago. She walked me through every detail with exceptional customer care. I have never had a more graceful experience managing my phone service. Great help by Lee as well!
January 2026
Brittany was such a pleasure to work with. I came into the store to inquire about switching phone companies. She walked me through the entire process & gave me a deal I couldn’t refuse. Ask for her when you come to this location!
January 2026
Absolutely great experience. A trouble shooting nightmare of 9.5 hours and 1100$ was resolved by Norley and Whitney with such knowledge and expertise. Really incredible experience.
