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10AM - 9PM
7200 Elroy Rd Ste 140, Del Valle
Mobile Phones
10AM - 9PM
2825 FM812 Ste 100, Del Valle
Mobile Phones
“Came in to transfer my phone lines over to cricket, was immediately greeted by Lydia. She was able to help us transfer all the lines and went over all the plans and promotions in details. She was professional and kind, appreciate all her hard work!”
“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“1 guy here is cool the rest are either uneducated in the details or slow. Terrible service aside from 1 guy here (don’t remember his name unfortunately) ATT SUCKS YALL get some other company”
“Sad story with a happy ending!
Lost my samsung s21ultra
Jonathan showed me the path to purchase a New Samsung s26ultra and Armando made sure I was satisfied the next day. Thank the almighty for these angels among men!”
“The woman at the counter today was very knowledgeable, helpful, and personable. I received excellent customer service and would be more than happy to do all my business at this location where I know my needs will be met with efficiency and kindness.”
10AM - 9PM
5403 Cameron Rd Ste 400, Austin
Mobile Phones
“Fast, friendly, and affordable wireless service!
This Cricket Wireless Authorized Retailer in Austin is a great spot for anyone looking for reliable phone plans without the big carrier price tag. The staff are super helpful and take the time to explain all available plans clearly so you can make the best choice for your budget. Switching over was quick and painless — no long waits or confusing paperwork. Great value, great service, and a team that genuinely wants to help. Definitely my go-to for all things wireless!”
“Karitza is AMAZING. I came in and she went above & beyond to help me, answered all my questions etc. I will most definitely be coming back to see her in the future. Thank you Karitza!!! She deserves a raise!!”
“I went in to the store because I had a mobile service issue on my new device.Jesus greeted me pleasantly and helped me immediately.He trouble shot the issue thoroughly and ended up resolving it it very swiftly.”
“Mohammed is the best phone salesman I've ever encountered so come get a phone that's affordable and he'll work with bad credit he doesn't say no.”
“Jesus was on point from beginning to end. Wait time was 45 seconds!?? Got exactly what we wanted! Saved a significant amount comparing apples to apples! The only way it could have been better is if it had been free?”
“Tried to start a phone plan online and got locked out of my account. Angel was a great help and found out where I needed to go to get access again! Unfortunately had to go to a corporate store, but that was obviously out of his control. He had great customer service.”
“Joshua and Daniela were nothing short of amazing ! They were both very helpful fast and informative! If you need to upgrade your phone here is the place to do it ! I highly recommend Josh he deserves a promotion. Keep up the good work ! I truly appreciate you guys”
“I had great service in store. Was able to keep my old phone and leave with a 16. & my store member(can’t quite remember his name and don’t want to get it wrong) was excellent. Felt like it was my brother or cousin selling me a phone, loved it there.?❤️”
“Jay and colleagues were thoughtful and took time helping us navigate both a trade in for one of us and phone purchase for teen. Looked for ways to help bundle costs to save.”
“Abbey manages an amazing team! Everyone there has a spirit of helpfulness, and they work cooperatively to provide the best to their customers. Franco, Lisbeth, Isaiah -- all outstanding. Abbey went above and beyond, patiently making sure that my mom got the best deal for her -- figuring out which selection would fit her needs, in combination with the best plan for an amazing value. Also gave some great pointers on using handy features. I also saw that Abbey is training up the next generation of team member, to make sure that this spirit of helpfulness remains strong. Abbey and team were dealing with a complicated variety of customer needs on a busy afternoon, and I could see that everyone was leaving happy!”
“Phone was not working took it to 2 Boost stores before the Cameron location one and they couldn't fix my phone. So I took i took it to this one on Cameron and they fixed my phone. Best store in Austin!”
“I received excellent customer service today when I came in because my text messaging was not working. They were able to quickly figure out the problem and get me on my way.”
“Ask for Olga she best she took care off me above and beyond she got me the best deal and fixed me a grat package she have an Idea of everything in the store and she even did the NUMBER AND CLOUD transferring process in the last minute and over stayed for me she loves her job and she gives the best to the customer and bring an out standing experience to a company like cricket thank u so much for the best phone. Shopping experience I ever had !
Thank you
ED FROM XO SMOKE SHOP”
10:30AM - 7PM
7801 N Lamar Blvd Suite B166, Austin
Mobile Phones
“My phone screen was fixed and the pricing was surprisingly low and reasonably priced. Customer service is on point, cleanliness is a gold star, product availability though is not so good. Mainly all device replacement items have to be delivered but it shouldn't be more than a day or two at most.”
“Denise went above and beyond. She has excellent customer service skills. Denise was really helpful and explained everything so i could understand her.Lily was also helpful on the phone”
“Kelly was extremely helpful and patient during my transaction. She was very knowledgeable about the products. Even enlightened me on things I had no idea about. Thanks a Mil.”
10AM - 8PM
1011 W 5th St, Austin
Mobile Phones
“Samuel is Freaking Awesome!!! Everything with Samuel went Extremely smoothly and he's Extremely helpful. He’s knowledgeable, courteous and professional. Thank you Samuel!!!”
“Today I went in to get a new phone and Maria gave me a really good deal on my Samsung. I have been a cricket customer for many years and this is my favorite store”
10AM - 8PM
600 E Ben White Blvd, Austin
Mobile Phones
“Great customer service! Was greated with a smile and helped immediately. Luis was great help! Had a great experience and will definitely recommend this cricket store!”
“Start off Robert and Phillip are the best ones to always ask for they always now what to get u going on the locations I go to always have great customer service but Robert and Phillip are the best out there in the market now when it comes to managers Lisa has always been helpful as well”
9AM - 9PM
7316 Cameron Rd Apt 104, Austin
Mobile Phones
“Leo was the best CSR I have encountered a Cricket!!!! Pleasant, patient, and courteous. Bonus is that he spoke both English and SPANISH. Transferring was super easy paying less $$ and quality of phone service was magnificent!”
“Joanna was very attentive and sensitive to my concerns and need. The other team members also supported her in answering any question. I am Very Satisfied with her knowledge and sweetness during my visit.”
“I was trying to find a phone that my 76 year old disabled friend would have an easier time using. Indigo helped and could have sold me something needlessly, but instead made modifications to the current phone and assured me that we were better off keeping what we had. My friend can be a bit challenging to deal with in person and very long winded, but Indigo was patient and kind! Thank you, Indigo!!!”
“Just wanted to pay the bill but Ray surprised me with a free new phone Samsung Galaxy a15.
Really recommend all to visit store and get phones also the store smelled so clean and the vibe was kinda good.”
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“I went to the store and Jennifer helped me to get an iPhone passed service , she was really friendly and for my experience in other crickets store , this is my best experience ever.”