Cricket Wireless Authorized Retailer in Austin is highly appreciated by customers for its excellent service and helpful staff. Customers praise the store for making phone upgrades easy, with staff assisting in transferring apps, contacts, and photos. The employees, including Clara and Leslie, are described as friendly, knowledgeable, and attentive, ensuring customers feel confident in their choices. Many customers mention that the staff helps set up accounts, transfer data, and troubleshoot issues without stress. The store is also favored as a go-to place for phone accessories, chargers, and mounts, with consistent positive experiences. Overall, the store provides a friendly environment with great customer service, making it a preferred destination for phone needs.
Clara was extremely helpful and knowledgeable. I will begin coming to this location as long as she is here. Appreciate her patience.
April 2026
Great experience in stassney location Denice awas really helpful along with clara through the process of buying a phone ended up leaveing the store with 2 phones and my accessories highly recommended store great attitude and customers service
March 2026
I came to get a new line today and Carlos .M was supper helpful and supper fast I loved his fast service definitely recommend this store for a great customer service
