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“Garin new exactly what was wrong with my phone when I told him the problem. My SIM card wasn't working so he downloaded an electronic SIM card and my phone's been working great ever since. Very happy for knowledgeable and quick service!”
10AM - 8PM
165 Hargraves Dr Ste P200, Austin
Mobile Phones
“This is my go to T-mobile location. Always great customer service and they keep me up to date with all the new promotions! I love my new home internet can’t beat their prices!”
“My boyfriend went here to switch over from Verizon and my plan from boost mobile to att service. Jared was who helped us handle our issues and resolved them kindly and quickly. My boyfriend and I will always come to him specifically for any issues in the future as long as we live in this area. Thanks to the lot at att!”
“Well, I inadvertently created a big problem with my iPhone resulting in calls and texts that didn’t land. Max Hoffman did a wonderful job of resolving the issue. During the hour long interaction, his professional, persistent and patient demeanor impressed me.”
“My husband and I visited the Bee Cave store to change our phone service and internet to T-Moblie. Also, we purchased two new phones and an iPad with additional aaccessories. Our service from Zachary and Diego was exceptional. They are knowledgeable, helpful, and professional. We HIGHLY recommend this loction!”
“Was picking up a open box TV, the young man apparently "loves" his job that everything that we ask for was denied. Extra bubble wrap (nope stating "that was the best they can do"), us seeing if the TV worked (nope stating "it was already tested"), just dragging the TV everywhere. Also, wrong information was given that the remote include "yeah, should be there" yet we were not able to see it just to make sure. Although, this employee gave us such a horrible experience, customer service and he cause such a headache for my husband (having to call customer service and getting the run around), Tyler the store manager change that for us! He heard my husband out and was able to find a suitable solution. Thank you again to Tyler and the two gentleman that help put the TV in the car for us, we truly appreciate it.
This Best Buy will make it right and hear their customers out!”
“I purchased a dash cam with a rear camera as a way to make myself feel safer out in Austin traffic. Apparently people just like to run into the back of my car, because it's happened 3 times in the last few years. (For the record, none of these wrecks have been my fault!) I figure a dash cam might be of some value when dealing with the insurance companies.After calling around, I found that Best Buy has the best installation prices for front and rear cameras. Very pleased with the ease of getting the appointment, having the work done, and the lifetime installation warranty. Chris Lopez did a great job, and he was a very patient with all my questions. I definitely recommend this location for your installation needs.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“We can highly recommend this TMobile Shop in Dripping Springs!
Brian, Joe and George are an always friendly and very helpful team and all are doing a very good job!
Whenever there are problems, they take the time to resolve things directly with TMobile. Special thanks and five thumbs up to Joe the specialist for complicated processes!”