“Garin was helpful and informative. Gave me my best plan options for my rural living lifestyle. Easiest switch to new service provider. Quick and painless. Service is now working significantly better in my rural area with AT&T, yay!”
10AM - 8PM
165 Hargraves Dr Ste P200, Austin
Mobile Phones
“This is my go to T-mobile location. Always great customer service and they keep me up to date with all the new promotions! I love my new home internet can’t beat their prices!”
“Great service from AT&T Balterra.
I have visited this location twice now. I first visited to upgrade my son’s phone, and again to upgrade phones for both my wife and I. Very pleased with the clean store, prompt greeting, very little wait time, and customer service. The manager, Zach, is super friendly and knowledgeable. He helped us select our phones, informed us of the “Next up” program for future upgrades, and he helped us activate new phones and transfer data from old phones. Very happy with service. Highly recommend.”
“We had a most efficient, pleasant and knowledgeable gentleman, Max H , guide us through the process of buying, trading in and setting up our new iPhones 17. The purchase was an easy and almost enjoyable occasion! I highly recommend this store and Max H was so patient with us. This is definitely our favorite Verizon and iPhone store to date!”
“Julia was amazing! I walked extremely stressed out but was immediately helped out and thankfully Julia was a pleasure to work with. Everything went incredibly smooth and I left a happy new customer”
“Walked in and asked a guy to point me to a good phone case. I was tired of looking for a case that needs to protect my brand new Samsung S26 Ultra. He simply opened a box, put my phone in the case, and said it's guaranteed to not break. He helped me pay for it, and I was gone in less than 5 minutes.
That's how I like to shop! Well done Best Buy.”
“I purchased a dash cam with a rear camera as a way to make myself feel safer out in Austin traffic. Apparently people just like to run into the back of my car, because it's happened 3 times in the last few years. (For the record, none of these wrecks have been my fault!) I figure a dash cam might be of some value when dealing with the insurance companies.After calling around, I found that Best Buy has the best installation prices for front and rear cameras. Very pleased with the ease of getting the appointment, having the work done, and the lifetime installation warranty. Chris Lopez did a great job, and he was a very patient with all my questions. I definitely recommend this location for your installation needs.”
“Outstanding service!! I was helped by the whole team who each went out of their way to give me 5 star service. I’m so grateful this location opened and is serving this area. Definitely stop by for any needs with cellular service.”