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“Katherine helped us so much the other day I promised her to answer the survey I received but I also wanted to give her a review , she has a very outstanding customer service I would totally recommend her to any friend or family member. Thanks again”
“(Translated by Google) The girl helped me a lot with my new line and activate my phone thank you very much(Original)La chava me ayudó mucho con mi nueva línea y activar mi teléfono muchas gracias”
“Best service ever. Katelyn was very friendly and professional. She knows her job.
She really could use another co worker due to at times she got really busy. Some folks seemed frustrated due to having to wait which is not her fault. She was very attentive and paid close attention to detail.
Thanks
Judy Moss”
“I placed an online order went into the store and picked up my phone. The only problem I had was when I paid for it online, my phone service went off on the phone I held my hand. Other than that , I was in and out with a new phone in less than ten minutes.”
“Why does no one ever answer the phone at this location? It doesn’t matter what time of day you call, no one will ever answer the phone, it always always goes to voicemail and you can’t even leave a message because the voicemail is always full! The staff is always super nice and helpful but it’s so frustrating that I can’t get through ever. Can someone please just turn the phone on???
I’ve been waiting 9 days for a phone that was supposed to be delivered in one day! And I can’t get Anyone to answer the phone ever!”
10AM - 8PM
5401 Farm to Market 1626 #135, Kyle
Mobile Phones
“Christina & Randy were so helpful, which as 60 yrs old we were very needy. They were so patient, understanding & friendly. Go see them when you need help!!! Or to buy or to use their service! Thanks a million!!”
“I was in a complete panic when my cell phone suddenly died on me, but Donald at the Kyle Spectrum store saved the day! He went absolutely above and beyond to help me troubleshoot the issue, got a new phone back up and running, and ensure everything was working perfectly. Incredible customer service—ask for Donald if you ever need help!”
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“I go to this location regularly. The guy who works there has always been genuinely friendly, nice and helpful. It’s nice and refreshing because there are some at other places who won’t greet you, say thank you or anything. I’ve had the best experience with Cricket!”