“Weird but decent experience overall.
Weird because midweek *Thursday* no live agent on the property for Q&A. However, despite the key access sensors not working to its peak ... both the main gate and the lockers sliding doors the property is well taken care of and organized.”
“Being raised an Army brat, I've led a more nomadic life than most, even after adulthood. All of which is to say, I've moved a lot and dealt with more than my fair share of moving and storage facilities and their employees. When I tell you that Jo is one of the nicest, most memorable persons I've ever had the pleasure of dealing with, I don't say it lightly. And that's not taking anything away from Gina, who's always been a pleasure to talk to as well. If I ever need storage again in the area, I won't even consider anyone else!”
“The onsite staff made our experience with Extra Storage an absolutely amazing experience! They were extremely present and responsive. Very knowledgeable and professional. They really treated us well. Hate to be leaving but we moved and no longer need the storage. Thank you all for the great service and support.”
“I had an amazing experience with Kyndell T. at Public Storage! His customer service was outstanding—he went above and beyond to make sure all my needs were taken care of. He was professional, attentive, and made the whole process smooth and stress-free. It’s not often you come across someone who genuinely cares about helping customers, but Kyndell definitely does. I truly appreciate his effort and highly recommend working with him if you need storage.”
“Had an issue with my storage unit as the entry door was messed up and I couldn’t access my unit. Kalena advised me it was already in the works to be repaired and credited my account for the inconvenience. This is how customer service should be! Thanks Kalena!”
“I would like to give a special shout-out to Maya at the Cedar Ridge location for her exceptional professionalism and poise. Her attention to detail and courteous demeanor truly impressed me. She went above and beyond by ensuring that we had all the necessary amenities, including a Dolly and a lock, which made our move much easier. I have used this location for several moves, and they have consistently provided excellent service.”
“I was very pleased. Customer service was awesome and I wanna give a special shout out to Mr. Elton. He helped me in a timely manner and everything went smoothly. Thank you guys so much. I will definitely recommend you to others , five stars.”