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“Excellent service, Thomas helped me and my husband acquire new equipment, he was very patient with us and made us have a super pleasant and fun time while we waited for our authorization, Thomas definitely makes this branch the best,❤️”
“Felipe Sanchez is the best sales man I’ve ever meet. He really took care of me when I went to buy my cell phone and he gave me the best service. So happy with the customer service he provided me.”
“Honestly we just walked in to Simply Mobile because my girlfriend needed a phone case. But the prices were very affordable for cases and screen protector! But we do have an older phone model so that would make sense why. Stephanie and the team was very helpful and they even offered free screen protector installation upstairs! I would highly recommend”
“Bobby was very helpful, he was very nice and helpful. My husband’s phone couldn’t get incoming calls and he took the time to explain to us everything step by step and helped us. He is super nice and very respectful. ☺️”
“Always a pleasant visit anytime I visit. Excellent service every time with very patient and thorough support to resolve any issues and to make sure I have everything I need to be happy with my service.”
“I want to give a Shout out to this store... all their staff are nice and welcoming.... Celest and Jacob made our upgrade transaction easy peesy. Being new to ELP, it was nice to be received with such hospitality. Thanks ya'll”
“I came in looking for a new phone and who I believe is the manager , Felipe, was so kind and patient with me. I had so many questions and he helped me find the best option for me . I recommend going there if you are feeling a bit lost and not sure what plan or phone is best for you , thank you!”
“We came to see find a phone, and check for the plan, JESSE that works there was super helpful, very very patient with us that we won’t have the knowledge of technology. He show us the plans, phones, and the options that he had. I’m so great full for all his hel, I wish all where you go, anything have the patience he had. Thank you??!!!!”
“Great service great staff took my cousin to get service since he goes to Mexico a lot, couldn’t of made a better decision than cricket Great price quality service”
“Great service! Edgar did an awesome job getting my new phone added to my plan. And helped my husband further when he had additional needs for his phone set up. Quick service. No wait time. Will definitely go back for future plan assistance.”
“Luna at 9728 dyer helped us and was great; she went above and beyond to help us get a new phone. We went the first time and for some reason the system was not letting us change from another company to Cricket. She still did everything she could to try to help us. She has a big heart, we went again and this time we were successful to get the line to transfer. I would highly recommend anyone to go with her as she does everything she can to help you and provides the best service possible.”
“The service was excellent! The attendant Rachel was very helpful and knowledgeable she took the time to provide the best plan for me. I will recommend this store to my friends.”
“I went to boost trying to get my phone fixed. Instead I walked out with a brand new phone. Luis was the greatest! he got me a new phone that worked well with my budget and was very informative on the new phone I bought. I recommend anyone out there that wants a new phone. This is the place to go.”
“Jacqueline was super helpful and patient with our requests. She made sure all our questions were answered and we were able to get a new phone with a reasonable bill that same day!”
“I came to the store with a problem I couldn’t solve for weeks. Miguel was with us the entire 5 hours that it took to solve the problem, really big help couldn’t do it without him!”
“At the Albert store it is the second time that he helps me, but he cannot fix my problem. Erik Gonzalez showed up at my house and offered me cell phone service, he convinced me with a 2-line plan, free cell phones but I had to give him mine. According to him, he charged me for cell phone taxis. And the 2 lines would be for 100 per month. It was not true, they are charging me for the monthly payments for the 2 cell phones and I chose not to have insurance and they are charging me for it. Albert has already spoken with Erik Gonzalez's boss and I have achieved nothing. This last time I went, he said that Erik's boss is on vacation and he told me about someone else who was in charge and that he was going to call me. That was 2 days ago and they still haven't called me. This is fraud, they offer you something and they don't fulfill it. But in order to get a $5 discount from the beginning, he advised me to sign up for self-payments. I haven't had a single payment since November for 100. I don't know what to do anymore.”
“Jesus was great!!! He was a gentleman. He explain to me what the problem was and was very patient with me. He told me why my cell was not wirking. Why my cell was affected. He apologized for the problem I had with my cell.”
“Great service Robert and Candy! Provided information needed to understand the billing process that the Verizon on Montana and Teirra Este denied us!...telling us just call the 800 number.”
“My experience went really well. I felt like I was talking to friends over coffee. Thank you for such amazing service! True customer service. That's really hard to find these days.”
“Had a great experience the Rep that help me out she was very knowledgeable Giselle i have had bad experience with the new manager and there other male employee very rude but she is the reason i am going to continue to stay with this company thanks for been so kind and helpful.The prior manager was the best as well”
“Outstanding as to solving a problem created by metro pcs.
Comparable prices and hardware. My opinion, a simple direct up front cellular provider that gets my hard earned money.”
“Arturo and David helped he's with excellent customer service!! Any questions we had they answered with no hesitation. Thank u guys keep up the amazing work !!!”
10:30AM - 7PM
14261 Bluesky Point Ct, El Paso
Mobile Phone Accessories
“Chris is the best he helped me with an iPhone 7+ that was pretty messed up and he had it ready for me less then an hour. They don't scam and tell you whats the real problem with your phone and when or how long they will have it ready . Highly recommend.”
“Kudos to Andres and Manuel for top-notch customer service. They were very helpful and patient explaining different services available to you and they saved us money with our new plan. Knowledgeable and quick service too. Thanks again guys for not treating us “like another customer.””
“Michelle was super nice and patient helping my mom get her new phone. She helped transfer all her info to her new phone! She was amazing!
Thanks Michelle ?”
“We very much appreciate the patience Bernie took with getting back on track after a phone repair. Thanks also Patrick and Crystal who helped on our second trip back!”
“Thank you. I appreciate your business. The manager helped me straighten out a whole mess with a target att sales associate. I highly recommend this location thank you again Alex. ?”
“Great store and service, I had originally gone to the sunland park att store that messed up my account and this att store at fountains fixed everything! They also added my employer discount and added internet to my house.”
“They satisfy me beyond expectations. I love Mark for all the hard work he does for me and everyone he has helped. I will continue to respect and support you Mark.”
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“I went this afternoon to get my screen replaced when they wouldn’t do anything for me at the Apple store, I am very grateful for the fast service and fair pricing. I will definitely be going back again. Thank you”