Verizon in El Paso, TX, is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the helpfulness of store representatives, especially Angel and Marlena, who are described as kind, fun, and professional. They assist with a range of needs, from setting up new devices and transferring accounts to purchasing phones, tablets, and accessories. The store offers a variety of wireless devices, including phones, tablets, wearable technology, and device protection. Many customers highlight their positive experiences, noting that the staff makes them feel taken care of and valued. The store’s friendly atmosphere and trustworthy service encourage repeat visits and recommendations, making it a preferred location for both personal and business needs. Overall, Verizon in El Paso is recognized for providing reliable, personable, and professional service that keeps customers coming back.
Victor was very knowledgeable and has excellent customer service.
July 2026
The staff was patient and answered all my questions regarding the process and the duration of how long everything would take. The best part was I could go home to wait instead of waiting at the store and becoming very overwhelmed; anxious, tired, thirsty and hungry.
June 2026
Thank you to Angel for helping setup wifi and putting my Gmail back on my phone . Great customer service!
