Pep Boys provides expert auto service and tire work, with customers reporting reliable and professional repairs. Many reviews highlight outstanding customer service and technicians who go above and beyond. Specific positive experiences include efficient brake repair, quick tire service, and a successful alignment that fixed persistent issues. The shop also honors warranties, as shown when a battery was replaced and the electrical system tested in a timely manner. During stressful situations, the team has provided exceptional support, thoroughly inspecting vehicles, correcting previous repair mistakes from other shops, and offering helpful accommodations. Reviews consistently describe the staff as polite, informative, and keeping their word. Customers express high satisfaction, strongly recommend the business, and state they will definitely return for all auto needs.
Went in for new battery. Everything was fine and ready to go but then it needed a new alternator and gasket. Just wish they would have figured it out all at once
June 2024
Robert, from Pep Boys, got my brakes fixed and went above and beyond so that my vehicle was ready for the road. He kept his word and that is gold!! Thank you ??
June 2024
Quick, affordable car inspection done within 20 minutes. Dan was very nice and enthusiastic with helping me.
