Pep Boys provides expert auto service and tire work, with customers reporting reliable and professional repairs. Many reviews highlight outstanding customer service and technicians who go above and beyond. Specific positive experiences include efficient brake repair, quick tire service, and a successful alignment that fixed persistent issues. The shop also honors warranties, as shown when a battery was replaced and the electrical system tested in a timely manner. During stressful situations, the team has provided exceptional support, thoroughly inspecting vehicles, correcting previous repair mistakes from other shops, and offering helpful accommodations. Reviews consistently describe the staff as polite, informative, and keeping their word. Customers express high satisfaction, strongly recommend the business, and state they will definitely return for all auto needs.
My DIY overcharged the AC. Got Pep Boys to fix it. The service is professional and fast, also the staffs are friendly and patient. I'm just a little confused with the bill - full capacity (24 oz) of refrigerant, I thought that material was free for overcharge fix. But overall the AC issue is fixed and I can trust them.
August 2026
I like this place because they provided me with good service. The personnel treated me with respect and well, I highly recommend this place!
July 2026
Excellent attention from Andrew and great work from Luis. Thanks a lot!!!
