Victra, a Verizon Authorized Retailer in El Paso, TX, offers a wide range of wireless products including phones, tablets, wearables, and accessories. Customers appreciate the knowledgeable and friendly staff, such as Julio and Joshua Ramirez, who provide helpful guidance and excellent customer service. Staff members are praised for their quick assistance, especially when replacing broken devices or updating phones, often going above and beyond to ensure customer satisfaction. The store is accessible, and the team demonstrates understanding and patience, even supporting customers facing difficult life circumstances. Overall, Victra strives to connect technology to life in a trustworthy and enjoyable way, making the shopping experience positive and supportive for the community.
Great experience! Sergio took the time needed to address our concerns. He got us a great deal for a better price and more services. Bobby was also very helpful. Definitely recommend!
December 2025
Bobby and his staff were knowledgeable, patient, and professional. Got what we needed exactly. They also handled a problematic customer with grace and professionalism. Thank you!
August 2025
I appreciate Bryan helped me out with everything I needed to port from the next door company would recommend to go to him
