TCC El Paso is a Verizon authorized retailer offering phones, wireless service, and the latest devices with Verizon network and 5G coverage for consumers and businesses. It provides smartphones, tablets, Verizon home internet, and award-winning customer service. Proceeds from purchases go toward doing good in the local community. The store receives high praise for its incredible, kindhearted, and knowledgeable staff who provide helpful, patient, and dedicated support. Employees are noted for making customers feel at ease, going the extra mile with persistence to resolve issues, and flawlessly managing transactions. This service has retained customers who were on the verge of leaving. A recommendation is made for store employees to be further empowered to conduct all transactions to reduce wait times.
Fast service. Ruben help us with our phone issue in less than 20 minutes. Fastest service so far in any store that I've been in El Paso. First time in this store and will be back for any service.
June 2024
Mrs Lucy, was really help when I came in to solve my phone which had problem of incoming calls but I couldn't receive them for one reason or another. Her knowledge on this field really changed my situation to the best. I left the store with my issue resolved. I do appreciate you for your support and dedication. Thanks again.
May 2024
Ruben was knowledgeable, helpful and very patient. My reason for coming into the store was resolved. I recommend that the store employees be empowered to conduct transaction such as cancelling a line. This would eliminate tying both the customer and the local agent up for the hour we waited for customer service.
