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“Eddie was amazing and went above and beyond the call of duty and helped me install my battery. He also was meticulous in making sure everything was done right way. Thank you Eddie.”
“thanks to the lord jesus that the battery plus reopened in north richland hills they carry almost everything and what they dont have they can get in a day or two thank you battery plus.”
“These guys are open later than the rest for those clutch parts late at night. Whatever isn't there usually is later today or tomorrow morning. Great staff that will talk through troubleshooting to personal experiences to help figure it out or guide you down the right path.”
“The voltage on my car battery had been running around 12.3. I figured it was time to change it. I stopped by O’Reilly’s last week and came across a young man named Blake. I asked could he change it if I bought it from him and he said yes. So I said let’s do it. He gladly came out and got to work. Being that my battery is in the trunk I had to take a few items out and I held the insulation for him. Chevy is wrong for putting that battery in that awkward position on the Camaro. I would say it took him about 30 minutes. He was very patient and kind. Wish I could have tipped him but unfortunately they can’t accept them so he asked that I leave a review for him. Thank you Blake for your help and hopefully if anyone goes to this O’Reilly’s they’ll encounter your pleasant attitude and willingness to help.”
“I stopped by O’Reilly Auto Parts this past Friday after struggling to figure out what was wrong with my car, and I’m so glad I did. Joe, the gentleman who helped me, was incredibly patient, knowledgeable, and genuinely cared about helping me find the issue. After not getting the help I needed at another place, this experience really stood out. He took the time to listen, walk me through things, and made sure I left feeling confident about what was going on. Truly appreciate the excellent customer service!!”
“My apologies for this belated review of this store. Felicia and Sean and others were SO amazing in assisting me in selecting a battery replacement for a dying one and had me up and running in no time. When the next one goes, I will be back. Best customer experience and many thanks!!!”
“Great customer service tonight. I wish I had the employees name. He was super helpful. He helped replace my air filter and help figure out my service engine codes. Super nice and helpful man.”
“I came to this location due to horrible customer service experienced at the 1001 E Abram St. location. The store manager here, Luis, was very professional, attentive, and exemplified what customer service truly is. Thank you very much Luis for your help and servitude! Keep setting standards at your store!”
“I recently visited the O'Reilly Auto Parts store in Grapevine, TX on Park Blvd because my son's car battery had died. I want to give a big shoutout to Ronny, who I believe is the manager. He was an absolute joy to work with!
Despite the sweltering 95-degree heat, Ronny personally helped my son replace his battery and did so with a fantastic attitude. His professionalism, kindness, and willingness to go above and beyond truly stood out.
Even though this location is a bit out of my way, the exceptional service we received makes it well worth the trip. I’ll definitely be returning to this store in the future. Thank you, Ronny!”
“Outstanding service! The staff member was very helpful in replacing my Tesla key fob battery. The battery was reasonably priced, and the entire process was quick and professional.
He was extremely helpful, and I truly appreciated the support.”
“Great staff, and willing to go the extra mile to help. Been coming to this location for years, and no matter who has come and gone, everyone has always been helpful.”
“THANK YOU ALAN!!!Always friendly / always helpful (NOTHING like the Red Oak, TX O'Reilly Store. Very glad to see other O'Reilly are still being run by capable, friendly people. Too bad about the Red Oak location though. Managers can really make or break a customer's experience with the employees they opt to hire & keep. Richland Hills O'Reilly ??.... Red Oak O'Reilly ?? OK, so... the mass airflow flow sensor is bought for my car (import) isn't communicating well with my car, so it's still running rough and the candies engine light is still on.... they hooked it back up to the code reader to be certain.... Turns out, I need one that has to be ordered (& costs more) BUT on the bright side I can return the one that I got several weeks ago so I won't be out for 2 of these sensors .. I came back to pay them to order the more e pensive replacement & was talking with Alan. Before I paid for it he let me know that it wouldn't be here at this store until Friday... I asked if there was anything he could recommend. I was listening, followed his suggestion and now the necessary part will be delivered on Sunday ! Thank you! I'll be back to return the one I originally purchased next week AND now I can say i have a reason to honestly say I feel I can trust OReilly (especially Alan! Lol!) Auto Employees when needing guidance regarding my cars needs in general. Hey, everything breaks eventually... now I know where to come to keep me safe & on the road.”
“As I entered, one of their team members greeted me and asked me what I needed. I needed a new battery for my truck. They had it in stock and installed it for me. I was very pleased with their prompt service. I will definitely go back there the next time I need something for my car or truck.”
“I love this location. They are always so helpful and fast with service. I came to get my battery tested and Jesus was very helpful. Thanks so much for the great customer service!”
“I have been here a few times for what I thought were uncommon parts for my sons older car. The clerks are helpful and the location is convenient. They always seem to have what I need. Recommended.”
“Austin was very helpful when I called in trying to find a higher quality of headlight bulbs than what I purchased in the past. They were able to issue a military discount.”
“Melonie (Asst. Manager) had helped us out so well. She had taken the time, was thorough, and was happy to help us with our requests. Best Representative out here! ??????”
“Tonia and John have the best attitude also the both of these employees had the absolute best customer service I have had in a while made sure I left will everything I needed for my car thank you both”
“A swung by to have my truck battery checked and Dani was a huge help. She tested it, explained the manufacturer date, answered all my questions, and even helped replace it. Great customer service.”
“O'Reilly Auto Parts Irving, TX # 2168Feb. 16, 2023I was at this store to have a starter tested. I was attended to by Jose. I want to thank him for his knowledge, patience and intelligence in helping me to resolve an issue with my car. Thank you Jose and thank you O'Reilly Auto Parts”
“I just received the best customer service from here!! My uncle Jesse had a headlight go out. So we came here to buy a new bulb. Marco was extremely respectful and even changed the bulb out for my Uncle! Thank you so much Marco! So glad to see there are still good people in this world!”
“I went in to buy a specific battery today. I was greeted by the friendly salesperson and manager. They found the battery I needed with ease. I was in and out in 5 minutes. Great service!!!”
7:30AM - 10PM
1800 N Story Rd, Irving
Battery Stores
“O'Reilly's great store to get tools or supplies for your vehicle. Just call before going in store too make sure they have what you looking for would safe much time before going in store if your already know what your going to get”
“Edgar helped us out when we needed it the most and he even enlightened us on options that I didn't know O'Reilly's offer this oreilly has my business for life and I highly recommend them to all family and friends better quality of customer service appreciate y'all's help and great job on assistance manager.”
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“Best place to get a battery that's right for your car and your budget. Their warranty ensures you have a working battery for the full warranty period of the purchased battery. They'll even install it for you, quickly and neatly.”