This O'Reilly Auto Parts store in Grand Prairie, Texas, carries parts, tools, and accessories. It offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location can resurface brake rotors and drums and has a free Loaner Tool program. Multiple reviews highlight exceptional customer service from the staff. Employees are described as patient, kind, knowledgeable, helpful, and amazing. They provide service with a smile and a sense of humor, easing customer stress. Staff members take time to ensure customers get the right part and even offer helpful knowledge for future repairs. Reviews emphasize that customer service is not dead and that this store provides the best, most helpful service. Customers leave with a smile, appreciating the knowledgeable and friendly assistance.
I went to o’reillys on 303 GP.Tx. today to get oil and the oil filter for my car , Joe helped me out he was patient and kind. Thank you again Joe you are awesome!
May 2026
Excellent service right off the moment entering the DOOR. I believe his name was Edwin...a STAR OF CUSTOMER SERVICE HE DESERVES A RAISE A PROMOTION...HE IS THE REASON I WILL TELL EVERYONE...STICK THE BEST AUTOZONE....NOT That O'Reilly Mess
April 2026
Joe was extremely helpful and it was all around a good experience will definitely be back for any parts I may need in the future
