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“Walked in just to view the inventory. Jonathan, the sales rep was so knowledgeable and professional in presenting the products we elected to make a purchase. Could not be more pleased.”
“We went to this store on a weekday evening close to closing. We had the pleasure of working with Ann. She climbed a ladder to get to a lamp shade that we wanted, walked us through the store to help us purchase flatware, pillows and a fabulous leather chair. She was AWESOME! Great customer service! We'll be back!”
“A very nice young man named Grant helped me in the store today. He had interesting hair that resembled Frank Ocean but he was very nice and helpful. 10/10 Customer Service”
“Shopping experience was great, found exactly what I was looking for. Delivery was on time with ample notification. The delivery people were professional, courteous and cooperative in making sure furniture was placed exactly where I wanted it. Recommend them and will use again.”
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“I normally hate to go inside of a store and buy big items such as bed and mattresses. My fear is the salesman will be like a used car salesman very pushy, not listening to your needs, or desires like staying in the budget. However Kenny was very attentive, not pushy, and stuck within the budget that you gave and yet still tried to find you the best option. I was in and out of the store in less than an hour and very surprised, and relieved with the whole experience. I'm only doing four stars right now because I'm waiting to see how the whole delivery experience will go in a couple of days. I realized delivery is out of their control but still representative of mattress Firm. I would definitely recommend the store 100% to all my friends and family and I hardly ever do recommendations.”