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“As a customer who regularly visits this store. All the employees are great. Ellie especially helps me all the time in the mornings if its either with a package or any problems I come across.”
8:30AM - 6:30PM
14546 Brook Hollow Blvd, San Antonio
Mailbox Centers
“This rating and review are directly for the young man (didnt catch his name, but I think he was the only one there) who helped me yesterday (Aug 17th, just after 11am)! I had a large amazon box that I needed help getting out of my trunk. I asked him if he could help me get it inside and without hesitation he came out and just carried it in himself! It saved my back, truly lol. He was a pleasure with that and other returns I had. I typically have a positive experience with UPS and their in-store staff, but this was the cherry on top! Thank you again and give that young man a raise! ???”
“Had a very stressful application that I’ve been trying to finish for several months. At the store I was missing a document and Taylor at the front desk was quick to print the missing document, notarize the application, and help me get it mailed. I appreciated his professionalism, patience, and will definitely be coming back to the UPS on Austin highway for my future shipping/mailing needs.”
“Looking for friendly and very competent customer service, then this is your place. Every person that works here is so helpful and kind. Great place to ship things and do your Amazon returns ( quickly).”
“Chris is the store manager and extremely knowledgeable and kind. He is patient and very friendly. The store was clean and very organized. The best UPS store in SA!”
“This was my first time actually shipping an item I had almost no clue what to do but as soon as I walked in I was helped immediately and walked through the process what I thought would be a 20 min ordeal was probably the smoothest 10 min of my life”
8:30AM - 6:30PM
7113 San Pedro Ave, San Antonio
Mailbox Centers
“I was a customer at UPS on san pedro and I was greeted and serviced with a beautiful smile by Ms Edna..she was professional and answered all my questions ❤️ I will be going back soon.”
8:30AM - 6:30PM
8235 Agora Pkwy Suite 111, Selma
Mailbox Centers
“Staff is always friendly and there’s a few staff members who have been there so long that they recognize customers and ask how their families are. Prices are very reasonable and being a brand name in everything “mail/shipping/copies” is always a plus when you want to trust the place you do business with. I love that Amazon also allows for returns here because they have made some huge improvements to streamlining the process with a self-service station.”
“Customer svc rep multitasked so I didn't have to wait to ask a question. He saw what I needed and directed me without interrupting the customer he was helping, good job. I was in and out in less than 4 minutes. Great Customer svc.”
“I picked up mail here a couple of times. The lady that works here is super friendly and helpful. Anytime I schedule pickups etc., everything is ready for me when I arrive.”
“Out off all the times I’ve went the woman who assisted me Valerie is always in a great mood and does great customer service, she always makes the process faster for everyone!”
“I feel employee 279831 went above and beyond to give me the lowest cost and packaging to send my painting. He really went over all options with me and packaged it in a safe manner”
“Honestly, I gave it a 10 because as soon as I walked in, the staff was very friendly and respectful, greeting me right away. The young lady who helped me was not only kind but also assisted me with packing my shipment. She was truly wonderful professional and pleasant. This isn't the first time I've visited this store, and I won't hesitate to come back whenever I need to, because I truly trust ups”
“For 2 years I have been receiving mail for my business, I have a virtual mail with this company: iPostal1, so every time I got mail, American Postal send me a pic of the package, or if I need to see my documents asap, they can scan and send them to me, and after that if I don't need them anymore I tell them to discard or shred them, very useful service that saves time, all excellent, Jeff, Landy, and all the team always very kind.
I highly recommend them, and for me they deserve these ⭐⭐⭐⭐⭐ golden stars for your professionalism❗”
“Had a great experience they allowed me to come back the same day after not having all of my verification needed to do my fingerprints. Forgot to get the workers name but she was wonderful and very helpful and well mannered.”
“I have been using this office for several years and have always had fast, courteous service. The staff has always been friendly and knowledgeable about any questions I had.”
8:30AM - 6:30PM
4102 New Braunfels Ave Ste 110, San Antonio
Mailbox Centers
“This is ALWAYS our go to location for all our shipping needs. The staff is very attentive and speedy. We deal alot with Michael and his charm and knowledge of the job make our lives super easy. Thankyou for Always greeting us and treating our packages with care! ?”
8AM - 6:30PM
4007 McCullough Ave, San Antonio
Mailbox Centers
“J.R. Espree was very helpful and kind. He assured me that his store handles the certain requests I made. He was also quick and very efficient. I plan to only come to this location due to the unparalleled service J.R. provided. Thank you so much!”
8:30AM - 7PM
5003 Walzem Rd, San Antonio
Mailbox Centers
“I often visit this store to drop off packages, but today I faced quite a challenge with a large, heavy box. I was pleasantly surprised when a kind gentleman came out to help me carry it inside. His assistance made a real difference, and I truly appreciate his thoughtfulness. Thank you for your help and for being so caring!”
8:30AM - 6:30PM
902 Kitty Hawk Rd #170, Universal City
Mailbox Centers
“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”
“Went into this location today for the first time and I just want to say that Grace was absolutely amazing. I would give her 10 stars if I could, 5 for her friendliness and another 5 for her awesome customer service thank you :) will definitely be back.”
“I am a regular at this UPS store simply because the service is so wonderful and love the staff. The owners Renee and Susan put their heart and soul into their job. One of my favorite employees is Aliyah also. I often see clients give the staff a difficult time over Amazon returns and people just aren’t patient, don’t read the rules, and have no understanding of how Amazon handles returns. They are easy if you just follow the instructions. These ladies and gentlemen all work so hard to please. We have loved being regular customers and I have never had a bad experience. People don’t always like the corporate rules in place but these ladies here at this location work above and beyond to try to help if it’s at all in their ability. They bend over backwards ! Thank you for great service and always smiling!!!!”
“Very pleased with the employees at this location store #2095. Especially Andrew for helping me with getting tax forms for 2 prior years that I need to get printed but didn't know how to do that after I downloaded them on to my phone. Thank you again Andrew you're a lifesaver!!!”
“As a resident of the San Antonio area, I've had the pleasure of using the UPS Store at 309 W Dewey Pl multiple times, and I'm consistently impressed. This location is a true gem, especially for anyone in the Tobin Hill, Five Points, or San Antonio College area. The staff here is what truly sets it apart. They are incredibly knowledgeable, friendly, and efficient.
Whether I'm shipping a valuable item, needing a document notarized, or simply printing some materials for a project, I know I can count on them. They've helped me pack fragile items with care, ensuring they arrive at their destination in perfect condition. Their advice on the best shipping options has saved me both time and money. The store itself is always clean and well-organized, with all the supplies you could need right at your fingertips. It’s clear they take great pride in their work and genuinely care about their customers. This is more than just a place to ship packages; it's a reliable local business that makes life a little easier. I highly recommend this UPS Store to anyone in the area looking for top-notch service.”
“First time using this business and had a hard time finding the location so called for details and the represented was extremely helpful and kind!! (Located across James Avery) Just as long as they accept the shipping company and your package is already sealed and tagged they’ll ship it off in seconds. Will be dropping my future packages off here from now on.”
“**MOVED NEXT TO FLAG POLES 9/2024**
Very small, but quick and friendly, regardless of what side of the building they were on. Enter the lot off Josephine (next to garage) and walk down, staying right— or park on surface lot off Alamo and door is towards far left.”
“Very excellent services. Let me know if I get package, if she know I'm looking for one. I can pop my head in and just say: anything? She knows im waiting on a package. Sometimes she will handle the package assoon she see me coming. Oh she not rude, because sometimes there are two of them working. Some may she rude, because she does answer the way they want someone to answer.”
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“The older gentleman that works here is so nice and helpful! I had some trouble with a missing box and a claim and he fixed me right up! He provides awesome customer service!!!”