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“First! The atmosphere is blessed🙏🏽 Perfect atmosphere for a busy day to just take a moment. It doesn’t even feel like waiting! And the service is AMAZING and not impersonal at all. I am glad I happened on this store!”
“Anna is simply the best! She is always incredibly efficient, reliable, and on time. No matter what I need, she always finds a solution and makes everything easy. Her customer service is outstanding, and I can always count on her. Highly recommend!”
“I visited the UPS store at 8521 Blanco Road on July 2 for assistance redirecting a delivery. Ellie told me what needed to be done for that to happen. We were able to get the package redirected to this UPS store. (It was a time sensitive package, originally scheduled to be delivered to a business that was closed July 3 for the holiday.) Ellie was also working on July 3 when I picked up my package.
Ellie was very helpful on both my visits tobthis UPS store! And she was efficient, friendly and professional. I am so very thankful for the helpful assistance and overall excellent service she provided!”
“Great experience at this UPS Store! The staff was friendly, helpful, and made everything quick and easy. Excellent customer service and I’ll definitely be back!”
“John and Sarah are the best! My wife and I have had a postal box there for a couple of years and couldn't be happier with their service and always helpful attitude.”
“1st time to this Ups store.
Not too busy, clean & smiling employees. ☺️
David was Excellent! He really helped me out when I got my besties zip code wrong! He was professional ? and had a nice sense of humor.
I'll definitely be coming back!??
**A big shout-out to Angelica who really helped me out this morning at 20079 Stone Oak Pkwy.
I came in to mail a package for my BFF who's Spouse is currently in the hospital ICU unit.
It's been an emotional week but Angelica was so very Professional, Caring and Compassionate.
Her kind words meant a lot to me.
She really went above and beyond today and I think she is a Wonderful Asset to this location!!! ?✨?”
“Excellent service no matter where I go in the country UPS gives me excellent service. Treat me with respect. I even had a little hard time with the address and they were there to help me with it.”
“Dropped off a package and a gentleman quickly helped me. Michael the store owner knows exactly what he’s doing in his leadership role; I will be returning for the customer service and quick service. Keep up the great work Michael 10/10”
“Super fast and friendly!!!
Entire staff waited on me while i had 28 packages to send out while helping other customers!!
Special shout out to JACKSON the superstar who did the most!! Give this man a raise he paid attention to every one and had a smile on his face while knocking out this order!! I hope yall read these cuz he is exactly what more stores neeed”
“Always a very professional & pleasurable experience. Friendly & professional staff who take what they do very seriously & always a pleasure to see these folks & how they assist their customer. Top Notch spot Love my experience every time.”
“I always use this location to ship things out, mainly vinyl records, and they always take great care of me. Special shout out to Moe for letting me know about the buy one get one promo going on right now for Posters!”
“Staff members are always uplifting. They interact with one another getting different task done never leaving the customer out of the loop making sure each one is efficiently taken care of excellent teamwork.”
“Went here to send a phone to T mobile for my trade in. After completing labeling, Holice (employee # 373390) not sure if i spelled correctly- made sure my package was bubble wrapped and secured in a box before leaving. Phones cost a lot now adays so that really put me at ease about sending it off. Thank you!”
“I cannot speak highly enough of this store. It is always a little crowded, but the lines move super fast. The staff is beyond commendable—always professional, courteous, and helpful. I have never felt rushed, even when they were busy. There are plenty of parking spaces outside this very conveniently located store. It has been our UPS store for many years now.”
“For any new people starting to ship go to this one Ms.Bell Gots you she is so welcoming, patient and answers ever question you need help with I prefer going to her any time !! Reminds me of my mother in law so sweet and goes above and beyond to help you very appreciated thank you Ms.Bell :) !!”
“Im always pleased with Phil’s team at this location, I have an exclusive relationship with this place for all my business needs, I design all my own advertisements and these people do such great job on the quality. Top tier customer service and quality.
If you need flyers, banners, window clings, business cards or posters. This is the place to go, and for the price? You can’t beat it.
Thank you to everyone on the team, you guys are absolutely the best.”
“The lady at the counter was SO helpful and patient when it came to returning my items. She took her time and explained the process. Amazing Customer service. I also, LOVE that it’s just a few minutes from my work and home.
They have my Complete business from now on:)”
“Pedro, thank you very much for your excellent attention and service.
Pedro's work is exceptional. Always attentive, friendly and efficient in his work. My experience every time I go to your UPS store is incredibly good. He is a great asset for UPS. Thanks, Pedro!”
“Matthews went above and beyond to help me send my package back to Amazon and even printed out my receipt. I truly appreciate his kindness and friendly attitude. That's what I call excellent customer service!”
“I picked up mail here a couple of times. The lady that works here is super friendly and helpful. Anytime I schedule pickups etc., everything is ready for me when I arrive.”
“I always choose UPS Store. This was my first time to this location, it was in the area I was, so I stopped in to print a form and have it motorized. The store was clean and the customer service was great! This will be my sister store or home store away from my home store. Thank you for your kindness and speedy service! Edna D was great!”
“Check-in and pickup of U-Haul was facilitated by the desk staff. Upon drop off, there were concerns with the truck and upon advisement, the man checking the vehicle back in took note and offered a discounted rate due to the problems experienced.”
“Brent went above and beyond in helping me with my print order. Also, everytime I go to the store Brent and Devon give stellar customer service. No matter the day or the hour, the customer experience is top notch from them.”
“Super easy process: called ahead to ask about notary prices since many are now 24 hour mobile services (which increases charge with travel fees), and Sharon was very helpful and said it's $10 per document. Came in and got out within about 5 minutes, both Sharon and the other worker very friendly and sweet. Cute little store, and supporting a smaller business. Win-win in my book. Would come again if needed :)”
10AM - 3:30PM
5003 Walzem Road, San Antonio
Mailbox Centers
“I have visited the store a few times now each time the 2 different gentleman I’ve associated with have always been so helpful. I was new to the services I was needing and they have just been so patient understanding. I’ve called and calls are picked up quickly and well mannered.”
“I came here to make a few returns where Daniel and Shelby were kind, professional, and patient with me. Will definitely come back again in the future when I need shipping and mailing services. This shoppe rocks!”
“An Angel, by the name Jerri; helped me one day to print, notarize and send court documents that were life changing for me. Without her and all the services offered. I really don’t know what would have happened or who I could turn to without the services she offers. Jerri is such a blessing. Not only was she my saving grace in sending those documents. I am disabled. It is hard for me to climb in and out of my vehicle.
Ms Jerri said she would bring my documents out to me. A heart like hers is a rare quality. Thank you so much Ms Jerri. May God bless you and your family.”
“I am actively using UPS services for sending domestic and international mails. The staff are very friendly and efficient in their work. I get number of options for a mail. They nicely explain everything before paying and ensure that I get the right one.”
“I had an outstanding experience at this UPS Store, and I wanted to recognize Richard for his exceptional customer service.
From the moment I walked in, Richard was friendly, professional, and genuinely kind. He made the entire return process quick, easy, and completely stress-free. It’s rare to come across someone who treats customers with such patience, respect, and a positive attitude.
In today’s world, people are quick to leave complaints, but exceptional service deserves to be recognized too. Richard is a true asset to this store. His kindness and professionalism made my day, and I’ll absolutely be returning because of the fabulous experience he provided.
Thank you, Richard, for going above and beyond and reminding me that outstanding customer service is still alive and well!”
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“The young lady that assisted me was ever so helpful. I'm not very tech savvy and she just took charge and did what I needed done. And very patient with me, while I explained what it was I was needing to do. A very sweet young lady.”