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“Very efficient business! We came unprepared and were in and out in about 5-7 minutes. The store member quickly provided everything we needed and got us out the door. Will definitely use their services again in the future.”
“We take all our shipping needs to these guys, all pre-prepared and they are more than willing to take them without any push back. Great folks to work with. Can’t recommend enough!”
“John and Sarah are the best! My wife and I have had a postal box there for a couple of years and couldn't be happier with their service and always helpful attitude.”
“Raina was very kind and helped me with programs for my granddaughter’s funeral. I am forever thankful for his kindness and help. And the programs look perfect.”
“What a great experience today. I was doing a few Amazon returns and Amberlyn was so helpful. I think of myself as tech savvy but today was not a good day. Amberlynn was very patient and walked me through each step to correct all my errors.
I highly recommend this UPS Store!!!!”
“I had an absolutely outstanding experience at The UPS Store on Babcock Rd! The customer service here is truly second to none. From the moment I walked in, the staff was friendly, welcoming, and eager to help. They made what could have been a stressful shipping experience incredibly easy and smooth. The team was professional, fast, knowledgeable, and went above and beyond to answer questions and make sure everything was handled perfectly.”
“1st time to this Ups store.
Not too busy, clean & smiling employees. ☺️
David was Excellent! He really helped me out when I got my besties zip code wrong! He was professional ? and had a nice sense of humor.
I'll definitely be coming back!??
**A big shout-out to Angelica who really helped me out this morning at 20079 Stone Oak Pkwy.
I came in to mail a package for my BFF who's Spouse is currently in the hospital ICU unit.
It's been an emotional week but Angelica was so very Professional, Caring and Compassionate.
Her kind words meant a lot to me.
She really went above and beyond today and I think she is a Wonderful Asset to this location!!! ?✨?”
“Excellent service no matter where I go in the country UPS gives me excellent service. Treat me with respect. I even had a little hard time with the address and they were there to help me with it.”
“The staff person who helped me was very kind and patient and very knowledgeable about the returns process. Afaria was super helpful when I visited 2 weeks ago with a large return. Despite it being a busy location, she really took the time to help ensure I was able to return all of my items which can be a tricky process to navigate at times. She’s the best. She even helped me keep the returns organized I had over 35 items to return that day. She provided a wonderful experience.”
8AM - 6:30PM
5150 Broadway, San Antonio
Mailbox Centers
“I love the fast easy services that I can get. Each time I come, I am greeted so pleasantly. The associates are all so nice, literally all of them. I can always get a good laugh with my girl Monica. I will continue to come back for life!!! Eddie and Monica usually help me when I come and they are so amazing!!”
“They have awesome customer service skills, work well as a team and they really go above and beyond to help their customers. They are very professional, organized and fast at handling customer’s needs. Five stars for sure!!!”
8:30AM - 6:30PM
14546 Brook Hollow Blvd, San Antonio
Mailbox Centers
“This rating and review are directly for the young man (didnt catch his name, but I think he was the only one there) who helped me yesterday (Aug 17th, just after 11am)! I had a large amazon box that I needed help getting out of my trunk. I asked him if he could help me get it inside and without hesitation he came out and just carried it in himself! It saved my back, truly lol. He was a pleasure with that and other returns I had. I typically have a positive experience with UPS and their in-store staff, but this was the cherry on top! Thank you again and give that young man a raise! ???”
“The lady at the counter was SO helpful and patient when it came to returning my items. She took her time and explained the process. Amazing Customer service. I also, LOVE that it’s just a few minutes from my work and home.
They have my Complete business from now on:)”
“Yoki was so helpful and so quick with making sure my items were packed properly! She made friendly conversation and made the store very welcoming ! I would come back to this UPS just because of workers like her !”
“I had to return an item to Amazon and went to the UPS store and Dylan assisted me. He was personable, highly skilled, through and very kind. In my opinion, Dylan is an excellent representative of The UPS store. Thank you Dylan!!”
“For any new people starting to ship go to this one Ms.Bell Gots you she is so welcoming, patient and answers ever question you need help with I prefer going to her any time !! Reminds me of my mother in law so sweet and goes above and beyond to help you very appreciated thank you Ms.Bell :) !!”
8:30AM - 6:30PM
7113 San Pedro Ave, San Antonio
Mailbox Centers
“I stopped into The UPS Store and had the pleasure of working with Ned Jesse, and he made the entire experience quick and easy.
He was polite, professional, and prompt from the start. He handled my issue efficiently and got me back on my way without any delays. What stood out most was that he didn’t stop there. He also took the time to provide guidance on another situation I was dealing with, which ended up helping me more than I expected.
That level of awareness and willingness to help is rare and appreciated.
If you’re heading into this location, do yourself a favor and ask for Jesse. He delivers exactly what customer service should look like.
Thank you, Jesse.”
“Pedro, thank you very much for your excellent attention and service.
Pedro's work is exceptional. Always attentive, friendly and efficient in his work. My experience every time I go to your UPS store is incredibly good. He is a great asset for UPS. Thanks, Pedro!”
8:30AM - 6:30PM
4102 S New Braunfels Ave Ste 110, San Antonio
Mailbox Centers
“Gammy was such a great gentleman from the beginning to the end he assisted me and returning my purchase for Amazon this was my first time here I recommend that you ask for this gentleman if it's your first time or for any other situation or question please amend him on his great work and great customer service”
“I picked up mail here a couple of times. The lady that works here is super friendly and helpful. Anytime I schedule pickups etc., everything is ready for me when I arrive.”
“Check-in and pickup of U-Haul was facilitated by the desk staff. Upon drop off, there were concerns with the truck and upon advisement, the man checking the vehicle back in took note and offered a discounted rate due to the problems experienced.”
“Im always pleased with Phil’s team at this location, I have an exclusive relationship with this place for all my business needs, I design all my own advertisements and these people do such great job on the quality. Top tier customer service and quality.
If you need flyers, banners, window clings, business cards or posters. This is the place to go, and for the price? You can’t beat it.
Thank you to everyone on the team, you guys are absolutely the best.”
“Super easy process: called ahead to ask about notary prices since many are now 24 hour mobile services (which increases charge with travel fees), and Sharon was very helpful and said it's $10 per document. Came in and got out within about 5 minutes, both Sharon and the other worker very friendly and sweet. Cute little store, and supporting a smaller business. Win-win in my book. Would come again if needed :)”
“An Angel, by the name Jerri; helped me one day to print, notarize and send court documents that were life changing for me. Without her and all the services offered. I really don’t know what would have happened or who I could turn to without the services she offers. Jerri is such a blessing. Not only was she my saving grace in sending those documents. I am disabled. It is hard for me to climb in and out of my vehicle.
Ms Jerri said she would bring my documents out to me. A heart like hers is a rare quality. Thank you so much Ms Jerri. May God bless you and your family.”
8:30AM - 7PM
5003 Walzem Rd, San Antonio
Mailbox Centers
“Dude. Hands down the best UPS experience I have ever had. Best customer service I have experienced in ANY establishment here in San Antonio EVER. Isaiah and Leo are seriously the 2 most positive, uplifting, hard working, courteous and patient workers I have EVER encountered!!! All while handling a full lobby of people I am genuinely blown away at their level of customer service under intense pressure and FAST SPEED! These guys are a dynamic duo lol I really hope corporate sees this review and recognizes them for their hard work! You can just tell that they take pride in their work and genuinely love their jobs. They should honestly be used as examples on a training video for corporate. They don’t even know I’m leaving this review, and I don’t leave reviews often but when I have such an incredible experience and witness two individuals going above and beyond for people around me it’s hard not to want to leave a review! I know these guys will go far in life, their positivity and kindness is infectious and has really inspired me and I’m certain they are turning people’s bad days into a good ones. These guys are truly a gem in this day and age. Thank you again and god bless the both of you!”
“I had the pleasure of coming into this store to ship out a package and I definitely will be coming back! Staff was so warm and kind the entire time as they helped me get everything all taken care of and even print out my daughter's invites. Best place to go in my opinion.”
“Alexis and Sarah I’m just going to do something today is first rate is dealing with this mail stuff today. I am just very frustrated, very aggravated assault so… She made my day that the seriously made my day made me feel so much better. Oh my God, I advise anybody come here to do the email in mail some now I’ve asked anybody to come to the UPS store day is very friendly because I was just really gonna do something today”
“My favorite UPS location. As an Amazon customer, I am here frequently for returns. Always quick, since they have the self service kiosk. My favorite kind of place, self-service and QUICK!!!”
“I stopped by Store#6150 on UTSA Campus because I needed help shipping several pieces of art and miscellaneous items after a real estate sale. Joe and Heather went above and beyond to make sure my client's treasured items were safely packed and shipped! I'll definitely be back for their help in the future!”
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“Fantastic customer service EVERY time! So polite and i love coming here. The staff is great and even on busier days they are quick ,helpful and I appreciate that. Store is always clean and I am greeted when I come In to the store! I come in frequently to make mass amounts of copies for work and they always do exactly what I need, quickly and neatly have everything for me EVERY TIME. I appreciate the service so much you provide at this store, and Nahid she is Amazing and so helpful always Thankyou!!!”