“As a customer who regularly visits this store. All the employees are great. Ellie especially helps me all the time in the mornings if its either with a package or any problems I come across.”
“The employee was super quick and friendly. The owner went the extra mile when our son was wondering how the mail worked and he allowed him to see the scale and how packages change the amount on the scale. Such a small gesture made his and our entire day!!”
“Looking for friendly and very competent customer service, then this is your place. Every person that works here is so helpful and kind. Great place to ship things and do your Amazon returns ( quickly).”
“Chris is the store manager and extremely knowledgeable and kind. He is patient and very friendly. The store was clean and very organized. The best UPS store in SA!”
“This was my first time actually shipping an item I had almost no clue what to do but as soon as I walked in I was helped immediately and walked through the process what I thought would be a 20 min ordeal was probably the smoothest 10 min of my life”
“Exceptional customer service, especially from the owner. He went above and beyond to pack and ship a difficult and fragile set of packages for me and everything arrived in perfect condition. This is the only place I'll ship packages from because the quality and service are exceptional. They always find the best rate, and I love that they can compare USPS, UPS, and FEDEX prices/shipping times. The gift shop is so cute if you want to add some local flavor to your gifts or pick something up for yourself. I hate going to the regular post office, but I love the opportunity to ship packages from this shop. I've been a customer for years and I'll never use any place else.”
“Customer svc rep multitasked so I didn't have to wait to ask a question. He saw what I needed and directed me without interrupting the customer he was helping, good job. I was in and out in less than 4 minutes. Great Customer svc.”
“The gentleman at the counter, was eager to help but wouldn't allow me to ask questions. Cool I have a business card to call back when it is time for me to print. Wrong post office but it was worth the visit. Slow down and give someone a chance to ask questions. We don't all survive on Red Bull.”
“This rating and review are directly for the young man (didnt catch his name, but I think he was the only one there) who helped me yesterday (Aug 17th, just after 11am)! I had a large amazon box that I needed help getting out of my trunk. I asked him if he could help me get it inside and without hesitation he came out and just carried it in himself! It saved my back, truly lol. He was a pleasure with that and other returns I had. I typically have a positive experience with UPS and their in-store staff, but this was the cherry on top! Thank you again and give that young man a raise! ???”
“Had a very stressful application that I’ve been trying to finish for several months. At the store I was missing a document and Taylor at the front desk was quick to print the missing document, notarize the application, and help me get it mailed. I appreciated his professionalism, patience, and will definitely be coming back to the UPS on Austin highway for my future shipping/mailing needs.”
“Love this store! I’ve been coming here for years and everyone is always so friendly and helpful! Angelica was so helpful the last time I took a package in to be mailed! Keep up the amazing work!”
“Out off all the times I’ve went the woman who assisted me Valerie is always in a great mood and does great customer service, she always makes the process faster for everyone!”
“Yoki was so helpful and so quick with making sure my items were packed properly! She made friendly conversation and made the store very welcoming ! I would come back to this UPS just because of workers like her !”
“Zack is amazing! I needed pages printed and planned on cutting and gluing before laminating. Zack was able to print them front and back and save me a step! The team there is always so helpful and I love getting all papers I need for school printed there.”
“This is the BEST location for UPS. Every time I come here, employees are kind, personable and professional. They go the extra mile to help and that always makes a difference!”
“I was a customer at UPS on san pedro and I was greeted and serviced with a beautiful smile by Ms Edna..she was professional and answered all my questions ❤️ I will be going back soon.”
“This is ALWAYS our go to location for all our shipping needs. The staff is very attentive and speedy. We deal alot with Michael and his charm and knowledge of the job make our lives super easy. Thankyou for Always greeting us and treating our packages with care! ?”
“I feel employee 279831 went above and beyond to give me the lowest cost and packaging to send my painting. He really went over all options with me and packaged it in a safe manner”
“Had a great experience they allowed me to come back the same day after not having all of my verification needed to do my fingerprints. Forgot to get the workers name but she was wonderful and very helpful and well mannered.”
“Aden was an absolute professional. I had multiple transactions to complete and he did them fast while also attending to other customers when it was necessary. he answered all of my questions and made me feel comfortable. I will definitely use this location moving forward.”
“For 2 years I have been receiving mail for my business, I have a virtual mail with this company: iPostal1, so every time I got mail, American Postal send me a pic of the package, or if I need to see my documents asap, they can scan and send them to me, and after that if I don't need them anymore I tell them to discard or shred them, very useful service that saves time, all excellent, Jeff, Landy, and all the team always very kind.
I highly recommend them, and for me they deserve these ⭐⭐⭐⭐⭐ golden stars for your professionalism❗”
“I went to the store to send off a package and my scan code wouldn't work so Cassi allowed me to print it at this location only to find out it needed to be sent Fedex. Any how Cassi was great and helpful the whole time.”
“Honestly, I gave it a 10 because as soon as I walked in, the staff was very friendly and respectful, greeting me right away. The young lady who helped me was not only kind but also assisted me with packing my shipment. She was truly wonderful professional and pleasant. This isn't the first time I've visited this store, and I won't hesitate to come back whenever I need to, because I truly trust ups”
“So happy with the service I receive at this store location. Employees are professional and very helpful. The store is neat and tidy. Wait time is absolutely amazing. Thank you for your consistency and friendly demeanor.”
“J.R. Espree was very helpful and kind. He assured me that his store handles the certain requests I made. He was also quick and very efficient. I plan to only come to this location due to the unparalleled service J.R. provided. Thank you so much!”
“I picked up mail here a couple of times. The lady that works here is super friendly and helpful. Anytime I schedule pickups etc., everything is ready for me when I arrive.”
“Very pleased with the employees at this location store #2095. Especially Andrew for helping me with getting tax forms for 2 prior years that I need to get printed but didn't know how to do that after I downloaded them on to my phone. Thank you again Andrew you're a lifesaver!!!”
“Had many fax and notory needs. The place was busy, but Brennen was multi-tasking and giving all who walked in the attention they deserved. Store/me was great too!!”
“I have been using this office for several years and have always had fast, courteous service. The staff has always been friendly and knowledgeable about any questions I had.”
“The lady that work here as so nice! They immediately greeted me and asked if I needed any help! I appreciated all their help with getting my package out, and they loved the make over to my car! They were in the Halloween spirit and I loved her nails, the other girls make up, and the girl by the computers hair!! They were so friendly! 10/10 would recommend! ?”