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“David and Carlos were great!!! They were fast, careful, and efficient. They made the move super easy. They had all moving materials and tools I didn’t even think about beforehand. Thanks guys!!!!”
“As a customer who regularly visits this store. All the employees are great. Ellie especially helps me all the time in the mornings if its either with a package or any problems I come across.”
“Number one place as far as I'm concerned, everyone was extremely friendly, helpful, knowledgeable, and courteous with a great attitude upon entering the door upon having my metal cut and loaded metal, for my project thanks Mauricio, Joey, and Renee, not to forget all of the people even behind the counter, I will tell others and I will come back myself! ?”
“This rating and review are directly for the young man (didnt catch his name, but I think he was the only one there) who helped me yesterday (Aug 17th, just after 11am)! I had a large amazon box that I needed help getting out of my trunk. I asked him if he could help me get it inside and without hesitation he came out and just carried it in himself! It saved my back, truly lol. He was a pleasure with that and other returns I had. I typically have a positive experience with UPS and their in-store staff, but this was the cherry on top! Thank you again and give that young man a raise! ???”
“Had a very stressful application that I’ve been trying to finish for several months. At the store I was missing a document and Taylor at the front desk was quick to print the missing document, notarize the application, and help me get it mailed. I appreciated his professionalism, patience, and will definitely be coming back to the UPS on Austin highway for my future shipping/mailing needs.”
“Looking for friendly and very competent customer service, then this is your place. Every person that works here is so helpful and kind. Great place to ship things and do your Amazon returns ( quickly).”
10:30AM - 4PM
7970 Fredericksburg Rd #101, San Antonio
Shipping Centers
“Chris is the store manager and extremely knowledgeable and kind. He is patient and very friendly. The store was clean and very organized. The best UPS store in SA!”
“Sterling was very helpful with my package he when above and beyond helping me out today thank you so much for the help Sr. Taping me up and all. Much appreciated”
“I was a customer at UPS on san pedro and I was greeted and serviced with a beautiful smile by Ms Edna..she was professional and answered all my questions ❤️ I will be going back soon.”
“This was my first time actually shipping an item I had almost no clue what to do but as soon as I walked in I was helped immediately and walked through the process what I thought would be a 20 min ordeal was probably the smoothest 10 min of my life”
“Staff is always friendly and there’s a few staff members who have been there so long that they recognize customers and ask how their families are. Prices are very reasonable and being a brand name in everything “mail/shipping/copies” is always a plus when you want to trust the place you do business with. I love that Amazon also allows for returns here because they have made some huge improvements to streamlining the process with a self-service station.”
“Customer svc rep multitasked so I didn't have to wait to ask a question. He saw what I needed and directed me without interrupting the customer he was helping, good job. I was in and out in less than 4 minutes. Great Customer svc.”
“Honestly, I gave it a 10 because as soon as I walked in, the staff was very friendly and respectful, greeting me right away. The young lady who helped me was not only kind but also assisted me with packing my shipment. She was truly wonderful professional and pleasant. This isn't the first time I've visited this store, and I won't hesitate to come back whenever I need to, because I truly trust ups”
“I feel employee 279831 went above and beyond to give me the lowest cost and packaging to send my painting. He really went over all options with me and packaged it in a safe manner”
“Out off all the times I’ve went the woman who assisted me Valerie is always in a great mood and does great customer service, she always makes the process faster for everyone!”
“I have been using this office for several years and have always had fast, courteous service. The staff has always been friendly and knowledgeable about any questions I had.”
“I picked up mail here a couple of times. The lady that works here is super friendly and helpful. Anytime I schedule pickups etc., everything is ready for me when I arrive.”
“This is ALWAYS our go to location for all our shipping needs. The staff is very attentive and speedy. We deal alot with Michael and his charm and knowledge of the job make our lives super easy. Thankyou for Always greeting us and treating our packages with care! ?”
“Phenomenal service! Their team goes above and beyond, and continues to exceed our expectations. They work with us in problem solving to make the most efficient product, the turnaround times are fast, and the quality is great. Highly recommend!”
“Super quick and easy peasy. I needť° to print something out from an email on my phone. I took it to FedEx, forwarded it to them, and they printed it out for me. My only comment would be, they're kinda expensive. I paid $9.00 dollars for 22 printed pages. They printed it on pretty heavy extra white paper. I needed it ? Those pesky burglars were at it again.”
“Went to another location but not anymore this one has the best customer service and helpful attitude had a to ship a suitcase totally helped me with my package ?”
“I like the ease of the return method where you can just scan your QR code yourself and the locker opens for you. What I don't like is the fact that it's closed on Saturday and Sunday. I might as well just bring it to the UPS store since Saturday and Sunday when I'm off.”
“J.R. Espree was very helpful and kind. He assured me that his store handles the certain requests I made. He was also quick and very efficient. I plan to only come to this location due to the unparalleled service J.R. provided. Thank you so much!”
“For 2 years I have been receiving mail for my business, I have a virtual mail with this company: iPostal1, so every time I got mail, American Postal send me a pic of the package, or if I need to see my documents asap, they can scan and send them to me, and after that if I don't need them anymore I tell them to discard or shred them, very useful service that saves time, all excellent, Jeff, Landy, and all the team always very kind.
I highly recommend them, and for me they deserve these ⭐⭐⭐⭐⭐ golden stars for your professionalism❗”
“Had a great experience they allowed me to come back the same day after not having all of my verification needed to do my fingerprints. Forgot to get the workers name but she was wonderful and very helpful and well mannered.”
“Brought in a Motherboard for RMA. ASUS has very specific packaging requirements that this FedEx office was more than willing to put together for me. Highly appreciated that level of service and can do additude.”
10AM - 3:30PM
5003 Walzem Rd, San Antonio
Shipping Centers
“I often visit this store to drop off packages, but today I faced quite a challenge with a large, heavy box. I was pleasantly surprised when a kind gentleman came out to help me carry it inside. His assistance made a real difference, and I truly appreciate his thoughtfulness. Thank you for your help and for being so caring!”
“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”
“I had a wonderful experience today 9/10/21 with your delivery person Ulysses. He was courteous and went the extra mile to help me unload my shipment. He did this with a smile :) He is an asset to your company.Thanks!”
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“The older gentleman that works here is so nice and helpful! I had some trouble with a missing box and a claim and he fixed me right up! He provides awesome customer service!!!”