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“David and Carlos were great!!! They were fast, careful, and efficient. They made the move super easy. They had all moving materials and tools I didn’t even think about beforehand. Thanks guys!!!!”
“Way cheaper and better quality than shopping online, they’ll cut it, staff are really helpful and nice, the guys in the warehouse work hard. Wheelchair accessible. Definitely my go to for thin or thick metal tubing. I tried PmI steel and Triple S steel but neither had the right piping or it was too thin. Would highly recommend Westbrook.”
“We take all our shipping needs to these guys, all pre-prepared and they are more than willing to take them without any push back. Great folks to work with. Can’t recommend enough!”
“The Ship and Crate team are absolutely amazing! After receiving a few rejections to ship some fragile antique furniture from San Antonio to Michigan, Ship and Crate not only accommodated due to a very tight timeline, but the items arrived in perfect condition! One of the items was a cabinet with delicate glass. The packing was meticulous and clearly packaged with time and care. The pricing was very reasonable. They are quick to respond and stick to their promises. Highly recommend Ship and Crate!”
“As a customer who regularly visits this store. All the employees are great. Ellie especially helps me all the time in the mornings if its either with a package or any problems I come across.”
“What a great experience today. I was doing a few Amazon returns and Amberlyn was so helpful. I think of myself as tech savvy but today was not a good day. Amberlynn was very patient and walked me through each step to correct all my errors.
I highly recommend this UPS Store!!!!”
8:30AM - 6:30PM
14546 Brook Hollow Blvd, San Antonio
Shipping Centers
“This rating and review are directly for the young man (didnt catch his name, but I think he was the only one there) who helped me yesterday (Aug 17th, just after 11am)! I had a large amazon box that I needed help getting out of my trunk. I asked him if he could help me get it inside and without hesitation he came out and just carried it in himself! It saved my back, truly lol. He was a pleasure with that and other returns I had. I typically have a positive experience with UPS and their in-store staff, but this was the cherry on top! Thank you again and give that young man a raise! ???”
“Excellent service no matter where I go in the country UPS gives me excellent service. Treat me with respect. I even had a little hard time with the address and they were there to help me with it.”
8AM - 6:30PM
5150 Broadway, San Antonio
Shipping Centers
“I love the fast easy services that I can get. Each time I come, I am greeted so pleasantly. The associates are all so nice, literally all of them. I can always get a good laugh with my girl Monica. I will continue to come back for life!!! Eddie and Monica usually help me when I come and they are so amazing!!”
8:30AM - 6:30PM
8235 Agora Pkwy Suite 111, Selma
Shipping Centers
“Staff is always friendly and there’s a few staff members who have been there so long that they recognize customers and ask how their families are. Prices are very reasonable and being a brand name in everything “mail/shipping/copies” is always a plus when you want to trust the place you do business with. I love that Amazon also allows for returns here because they have made some huge improvements to streamlining the process with a self-service station.”
“For any new people starting to ship go to this one Ms.Bell Gots you she is so welcoming, patient and answers ever question you need help with I prefer going to her any time !! Reminds me of my mother in law so sweet and goes above and beyond to help you very appreciated thank you Ms.Bell :) !!”
8:30AM - 6:30PM
7113 San Pedro Ave, San Antonio
Shipping Centers
“I stopped into The UPS Store and had the pleasure of working with Ned Jesse, and he made the entire experience quick and easy.
He was polite, professional, and prompt from the start. He handled my issue efficiently and got me back on my way without any delays. What stood out most was that he didn’t stop there. He also took the time to provide guidance on another situation I was dealing with, which ended up helping me more than I expected.
That level of awareness and willingness to help is rare and appreciated.
If you’re heading into this location, do yourself a favor and ask for Jesse. He delivers exactly what customer service should look like.
Thank you, Jesse.”
8:30AM - 6:30PM
4102 New Braunfels Ave Ste 110, San Antonio
Shipping Centers
“Gammy was such a great gentleman from the beginning to the end he assisted me and returning my purchase for Amazon this was my first time here I recommend that you ask for this gentleman if it's your first time or for any other situation or question please amend him on his great work and great customer service”
“Honestly, I gave it a 10 because as soon as I walked in, the staff was very friendly and respectful, greeting me right away. The young lady who helped me was not only kind but also assisted me with packing my shipment. She was truly wonderful professional and pleasant. This isn't the first time I've visited this store, and I won't hesitate to come back whenever I need to, because I truly trust ups”
“Dude. Hands down the best UPS experience I have ever had. Best customer service I have experienced in ANY establishment here in San Antonio EVER. Isaiah and Leo are seriously the 2 most positive, uplifting, hard working, courteous and patient workers I have EVER encountered!!! All while handling a full lobby of people I am genuinely blown away at their level of customer service under intense pressure and FAST SPEED! These guys are a dynamic duo lol I really hope corporate sees this review and recognizes them for their hard work! You can just tell that they take pride in their work and genuinely love their jobs. They should honestly be used as examples on a training video for corporate. They don’t even know I’m leaving this review, and I don’t leave reviews often but when I have such an incredible experience and witness two individuals going above and beyond for people around me it’s hard not to want to leave a review! I know these guys will go far in life, their positivity and kindness is infectious and has really inspired me and I’m certain they are turning people’s bad days into a good ones. These guys are truly a gem in this day and age. Thank you again and god bless the both of you!”
“I feel employee 279831 went above and beyond to give me the lowest cost and packaging to send my painting. He really went over all options with me and packaged it in a safe manner”
“Had to return an item went to the wrong store ups n very dead there on basse n Broadway came to FedEx n felt so alive , helpful with cheerful guy n welcoming me in great job John!!!! Btmro keep him around again made it easy for me 2 min in n out 10 ?”
“Went for PassPort photos and to make copies of documents needed to update my passport. The agents at the Huebner Oaks location are awesome. They helped me with printer and how to make double sided copies. They are so patient.”
“I picked up mail here a couple of times. The lady that works here is super friendly and helpful. Anytime I schedule pickups etc., everything is ready for me when I arrive.”
“I like the ease of the return method where you can just scan your QR code yourself and the locker opens for you. What I don't like is the fact that it's closed on Saturday and Sunday. I might as well just bring it to the UPS store since Saturday and Sunday when I'm off.”
“Phenomenal service! Their team goes above and beyond, and continues to exceed our expectations. They work with us in problem solving to make the most efficient product, the turnaround times are fast, and the quality is great. Highly recommend!”
“The staff seemed knowledgeable and offered solid advice recommendations to ensure items shipped promptly and in one piece. Call for help please when your line is 3 customers deep!!”
“This location is very easy to get in and out of. The staff is always very helpful. Today Ivan was great and helped me get in and out as quick as possible. It's much appreciated.”
“I have been using this office for several years and have always had fast, courteous service. The staff has always been friendly and knowledgeable about any questions I had.”
“Super easy process: called ahead to ask about notary prices since many are now 24 hour mobile services (which increases charge with travel fees), and Sharon was very helpful and said it's $10 per document. Came in and got out within about 5 minutes, both Sharon and the other worker very friendly and sweet. Cute little store, and supporting a smaller business. Win-win in my book. Would come again if needed :)”
“An Angel, by the name Jerri; helped me one day to print, notarize and send court documents that were life changing for me. Without her and all the services offered. I really don’t know what would have happened or who I could turn to without the services she offers. Jerri is such a blessing. Not only was she my saving grace in sending those documents. I am disabled. It is hard for me to climb in and out of my vehicle.
Ms Jerri said she would bring my documents out to me. A heart like hers is a rare quality. Thank you so much Ms Jerri. May God bless you and your family.”
8AM - 6:30PM
4007 McCullough Ave, San Antonio
Shipping Centers
“J.R. Espree was very helpful and kind. He assured me that his store handles the certain requests I made. He was also quick and very efficient. I plan to only come to this location due to the unparalleled service J.R. provided. Thank you so much!”
“1st time customer. Everyone was very kind and welcoming! A mistake was made on the invoice but the staff was more the accommodating toward resolving the issue. I left feeling taken care of, in a good way. Will be making many return trips!”
8:30AM - 6:30PM
902 Kitty Hawk Rd #170, Universal City
Shipping Centers
“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”
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“I normally don't take the time to write reviews, however I did want to call out the UPS Store on Fort Sam for their great work. My laptop was shipped out and I did opt to have the store package my items. Great work thank you!”