7-Eleven is a popular convenience store known for its self-serve coffee stations, allowing customers to create their perfect cup of coffee. It offers a wide selection of fresh products at fair prices and serves fast, convenient hot foods for on-the-go meals. Customers appreciate the convenience of having a 7-Eleven nearby, especially during late hours. However, experiences with staff can vary significantly. While some employees are praised for their helpfulness, others are described as rude or unprofessional, with specific reports of staff being slow or dismissive. Instances of poor customer service, including mishandled orders and negative interactions, have been noted, particularly with an evening employee. Despite these challenges, many customers express a fondness for the store and its owners, who are often seen as caring and dedicated. The 7-Eleven app and loyalty rewards program are also mentioned positively, although some find the app confusing. Overall, while 7-Eleven offers great products and convenience, there is room for improvement in customer service training and employee management to enhance the shopping experience.
An ok selection of snack. Need more hot chip, cheese chip, waffle dog, and cake pies. Drink selection could use more variety. Juicy juice, basic water, clam water, or some sort of other water. Smell people sit outside, street dangerous for walk.
January 2024
They were the only place open at 3:00 a.m. in the morning. The gentleman running registering very agitated and needed. He was great at giving directions to get me back where I need to be.
May 2023
Absolutely incredible employees. Been stopping by for many years. I’m unbelievably disgusted how the owners do not think it’s important a 3rd shift worker needs a 2nd person. Always one. On 7th, btwn 10-3am, absurd. For whatever reason the owners only work 1st shift, side by side, mon thru fri.
