We went to fix our AirPods today and the nice young man named Harrison helped us, we really appreciate his help and service. We want to thank him for his generosity.
November 2023
A year ago I purchased an iPhone 12 with Apple care+. My phone messed up so I set up an appointment for the next day and I took it in. Erick was a great help. He changed my phone out and help me transfer all my data to the new one sad thing is I still had to pay $250 even though I had insurance on the phone
November 2023
Absoultely laughably one of the worst Apple Stores that I've ever been to.Incompetence reigns from the managers to the people checking you in.Absolutely avoid at all cost. Go anywhere else in DFW other than go here - I assure you, they don't care.