Best Buy has a mix of customer service experiences. Some employees are friendly and knowledgeable, especially in electronics, where one staff member spent a considerable amount of time helping a customer choose a TV. However, there are instances where staff seem indifferent or bothered when asked for help, as several customers noted feeling ignored despite being in the store for a while. While the store’s layout is easy to navigate, with clearly labeled products, the checkout line can be long, especially when combined with customer service. Positive feedback highlights the cleanliness of the bathrooms and the competitive pricing on some items. Overall, the store offers a blend of helpfulness and indifference, leaving customers with varied impressions.
Like all businesses, it is impossible to get a human that can problem solve your issue on the telephone. If you are disabled and a senior you might want to pay more and go to a small local computer store and repair store.
August 2026
Loved this best buy they answered all my questions and got me out the door
July 2026
Great place for all your electronic and audio/visual needs!
