Best Buy is a well-staffed electronics store with super friendly and extremely helpful employees. Customers report quick assistance and a great, in-and-out experience. The store is praised for its wide inventory and selection, carrying everything from appliances to car stereos and specific items like PS5 memory and large M2 drives. Employees work to keep everything stocked and are respectful, offering help without being pushy. However, experiences with the Geek Squad service are mixed and often negative. Multiple reviews state that Geek Squad has never delivered on what they stated they would, citing problems with appointments, communication, and incorrect fees. One strong warning advises against bringing Apple devices with Apple Care+ to Geek Squad, reporting that staff insisted on uncovered charges despite confirmation from Apple that the repair should be free. While the Geek Squad can provide services like phone setup, the overall service reliability is frequently questioned.
Great laptop deals. Unfortunately, TV sets are only America 110V, not world system of 110-240V.
March 2025
Once I was waited on, staff was helpful and courteous.
March 2025
Well staffed but geek squad has never delivered on anything they ever explicitly stated they would for me
Have me come in for something then say sorry we actually can't take a look at it today. No communication between them and the employees taking calls / appts
