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“I'm Barbara Sanders and I was the main contact throughout the process. The updateds were regular and the caller was courteous and thorough. Very pleased with the repairs.
However we expressed some concerns when we picked up our car and were told someone would get back with us. No one has called and our concerns still have not been addressed. Will not take it back to that location again for that reason.
There was a small scratch on the passenger front bumper and I thought when making the repairs they would have addressed that as well just as a courtesy, in the In my opinion. Because we had several shops to choose from and I thought our business would be appreciated. Obviously not, I'm sure they have loads of business. Thanks for listening.”
“The price was great, the service was fast, and the staff was excellent, these guys are top notch. If anyone ever needs a windshield go check these guys out. You won't regret it”
“Had an issue with my aftermarket cooled seats in my bronco while visiting Dallas from IL, they got me right in and fixed up quickly! Thanks Southside Trim and Katzkin!!”
“Awesome service!! Got me in the same day!! The technician even cleaned up all the broken glass and vacuumed it out!! I was in and out in about 30 munutes!! I hope i never have to use them, but I will in an instant if I need to!!”
“I've bought several pieces of glass and a mirror here recently to repair a couple of curio cabinets. All pieces fit well and the serce from the lady answering the phone to the young guy who loaded the mirror in my truck have all been fantastic. There are other places closer to me, but the uninterested person answering their phones is set tone for their business.”
“PRIME Auto Collision is the place to take your car. Jonathan was excellent. He handled the insurance company and got my repair paid. He even worked with me on timing so I wouldn't be out of my car for long. The repair is beautiful! Looks just like new. I highly recommend! Thanks Jonathan and Team.”
“I called to get a quote and it was very reasonable. They said they could be out later that day for installation. They were on time and finished the job within 40 mins. It was very easy and the installation looked great!”
“I had work done on my car at American Champion Paint and Body, and I couldn’t be happier. The woman who owns the shop was incredibly kind, helpful, and genuinely attentive. The service was fast, professional, and the results were amazing. I can’t recommend enough. I had quotes from other shops and this shop was by the best.”
“Quality Dent is now mobile service. It's no longer at Grapevine Hwy. But you still get great customer service. Bryan will come out to your location or shop with all his tools and everything he needs to get the job done. He will work with your insurance claims too. You can just call the number listed and Bryan will answer your questions. I recommend him and he has a special talent of fixing a windshield. I had a rock flipped up from a passing semi truck and pitted my windshield. It repaired it quickly. He's A Okay with me. I recommend him.”
“Caliber Collision did an outstanding job repairing my vehicle. Excellent service, communication and workmanship! Ask for Rocky, he’ll take great care of you and your car!!”
“I had been in contact with the gentleman for the last two weeks but had my service performed today.From the beginning,I felt valued and respected.I was looking to have my subwoofers replaced in my Jaguar,made an appt.for a consultation.He politely told me he didn't have anything comparable to put in my car.I left,But I thought about it,called back and asked if I got the parts could he install-he said yes.My dealer had quoted me$1,200 for labor alone&the parts would be another $700+.Uh....in my mind that was a hell and a no.So,I did get the parts from the dealer but went to Vaughn's for the install.No matter the questions I asked leading up,He was kind,courteous&answered them.When I went for my install today,He kept me abreast of the progress,He took very good care of my car&the time frame he initially quoted me-he exceeded it.I was not surprised but pleased.I had passed by the shop for years,never having a need to stop but when I did-I was pleased with the service;their reputation proceeded them&came highly recommended.I will definately go back because there is a genuine quality there that is a lost art in customer service these days.Most places you go,it's about a dollar¬ so much the customer experience.I was happy to see that:a general kindness&respect for the customer as a person¬ just a dollar sign.My car was returned to me in the same condition I gave it&I couldn't ask for anything more.To the gentleman that performed my service today:Thank you for your kindness&professionalism.”
7AM - 10PM
777 Main St Ste 600, Fort Worth
Car Glass Repair
“They drove an hour to come out to my location and replaced my windshield in less than an hour. The price was way more affordable than I imagined it would be. Every employee is spoke too was super friendly and the whole process was a breeze from start to finish. HIGHLY recommend!”
“Great and affordable. The came the same day to my office to replace the glass of my 2019 Honda Odyssey. The Lady that help me scheduled was very nice over the phone. The guys that came to replace the glass were also nice and polite and the price was half of what safe lite quote me. Definitely recommend them!”
“My car was hit 7/27, filed with insurance and had it dropped off at this location on 7/28. It was in the shop for about two weeks and when I picked it up there were still a handful of issues. The GM Chris reached out and personally saw to it that the issues were handled, down to getting me into another rental himself, rather than waiting for insurance. Though I was initially pretty annoyed and discouraged with my experience, I do appreciate that Chris took the time to check out my car himself, acknowledge the issues, and see that they were corrected.”
7:30AM - 7PM
5135 Bryant Irvin Rd, Fort Worth
Car Glass Repair
“Excellent customer service. The waiting area was very accommodating and yes the variety of refreshments shows that of a good hostess making the guest feel welcomed in their home. God willing we always go to Sewell Lexus Bryant Irvin Rd Ft. Worth for all of our car needs. Be blessed in Jesus Name.”
10:00 AM - 6:00 PM
3693 Hemphill St, Fort Worth
Car Glass Repair
8:00 AM - 7:00 PM
6268 McCart Ave, Fort Worth
Car Glass Repair
“Majorly Awesome on the spot service came to my home did a fantastic job. Tip top over the top service. The best on price and will match anyone's price. Will call again and highly recommend them for quality service.”
“My experience was great. It was easy to schedule an appointment on line and the technician was great explaining what was done and how long to take the tape and how long to wait for a high pressure wash. I would recommend Safelite to anyone needed glass replacement”
“My technician Jonathan was extremely courtesy! His politeness when greeted me, introducing himself, explaining in detail the process made the process so reassurance. This is my 4th windshield replacement within the past 3 yrs, and by far his customer service was REMARKABLE!!”
“Spoke to Ahmed through Facebook.
Communication was good. Parts were exactly how he described them. Good customer service at the office. Will keep doing business with them”
7:30AM - 5:30PM
9517 Crowley Rd, Fort Worth
Car Glass Repair
“I had such a great experience with Factory Finish! Ramon, the estimator who helped me, was fantastic, he kept me updated throughout the process and made everything super easy to understand. My car was delivered back perfectly clean and looking brand new. The customer service and communication were excellent from start to finish. Highly recommend Factory Finish and Ramon for anyone needing quality work and great care!”
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“Steve’s shop helped fix my camry after I got some damage to my fender and headlight. The fix was very reasonably priced and he worked within my tight time frame. He was very communicative of the progress. I would go back to his shop again.”