REI is a store for outdoor gear and clothing where the staff provides excellent and helpful customer service. They carry a selection for activities like rock climbing, kayaking, biking, hiking, and camping, suitable for both newcomers and seasoned pros. The store features their own award-winning REI Co-Op brand alongside others like Patagonia, though some find the selection of certain brands like Kuhl, Mountain Hardwear, Cotopaxi, and Helly Hansen to be limited in-store. Their online store offers a much bigger selection. The staff is known for going out of their way to help, including with online orders and knowledgeable product advice. REI stands behind its products with a 100% satisfaction guarantee and shares an enthusiasm for outdoor adventures.
THE best store for outdoor gear! Become a member for discounts and perks.
May 2026
Great store but staff were useless. So many staff standing around and talking and not checking iut customers. I waited in a long line just to have Joseph walk away leaving all of us line to wait for no reason. The staff need to learn how to help customers better.
May 2026
Love shopping here, friendly staff, lots of Overlanding gear, lots of stuff for our furry pets
