“This was probably my best experience with Foot Locker. I was helped by a young man named Yimi. He was knowledgeable and accommodating. He had to do a lot of running around for us to find the shoes we wanted. In the end, they didn't have the shoe we wanted in the right size. This didn't stop Yimi from being helpful. He searched other stores in the area and gave us the address of one close by that had what we were looking for. Overall, the customer service was exceptional. We will definitely be back in the future.”
“I’ve been to this Dick’s Sporting Goods location many times, but this was hands down the best customer service experience I’ve ever had here. Connor went above and beyond helping my daughter find the right running shoes for her upcoming race — the 2025 Santa Hustle 5K in Galveston, Texas.
He took the time to listen, explain different options, and make sure the shoes truly fit and felt right for her, not just trying to make a quick sale. He was knowledgeable, patient, and genuinely cared about getting her set up correctly for race day.
It made a huge difference and completely changed my experience at this store. If you’re coming in for shoes, ask for Connor — he sets the standard for what customer service should be. We’ll definitely be back because of him.”
“Great store and amazing staff! Felicia was patient with me, very professional and extremely knowledgeable. She made this experience easy for me by listening and understanding my specific needs.”
“Ms. Nicky G deserves a raise. I rolled in late tonight to pick up some tees and although it was closing time her customer service was amazing. Even though I spaced out while checking out she handled it very well and I’m pretty sure we shared a moment. A+ service.”