Verizon in Friendswood offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or conveniently schedule appointments and place orders online. Online orders can be picked up in-store, shipped with free 2-day shipping, delivered the same day where available, or collected from express lockers, making the process easy and flexible. Many reviews highlight helpful and friendly staff, especially Moises and Julio. Moises was praised for being kind, patient, and helpful, assisting with phone selection, transferring data, and even applying a screen protector and case. His attentive service contrasted with less satisfactory experiences elsewhere. Julio received high praise for going above and beyond, especially when helping a customer with a last-minute issue. Despite a tight deadline and a challenging situation, Julio stayed patient, contacted customer support, and ensured the customer left with a working phone, providing peace of mind. While some customers note that Verizon isn’t perfect, they consider it better than other providers like AT&T. Longtime customers appreciate the overall improved service and better treatment compared to past experiences. The store’s staff and services are committed to helping customers get the devices and support they need, making Verizon a reliable choice for mobile and internet services.
Went in with a technical issue with a phone I bought direct from Samsung. Thought it was going to be a complete pain.Will was very helpful and had everything resolved in under ten minutes. No high pressure sales tactics. Just courteous and efficient help.Thanks for your help!
February 2024
Moises was GREAT. He was very helpful with picking out which iPhone 15 I wanted and was able to transfer all of my info to the new phone right then and there. He even put on the screen protector and case on the new iPhone for me too.
January 2024
Upgraded phone, quick transaction, friendly and helpful staff here always!
