The AT&T Store in Frisco offers a wide range of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to meet various needs. Customers appreciate the helpful and friendly staff, particularly the manager, who goes above and beyond to resolve issues and ensure satisfaction. Many reviews highlight the efficiency and dedication of employees, like Sheree and Chris, who provide excellent customer service, whether assisting with technical problems, exchanging devices, or setting up new plans. Customers have experienced quick resolutions to their concerns, often within minutes, and commend the staff for their patience and willingness to help. The store is described as a welcoming place, where customers feel valued and supported, making their visits pleasant and hassle-free. Overall, the AT&T Store in Frisco is recognized for its commitment to customer satisfaction, making it a reliable choice for mobile needs.
Chris was wonderful very polite and resolved my issue within minutes. Excellent customer service.
December 2023
my phone has been having a hard time charging and some technical issues for awhile now. The sales associate helped me and fixed all of it in a matter of 5 minutes. Not only was he nice and helpful but he also gave me a massage after.
August 2023
Was great overall! Chris was very patient and awesome. He provided so many options and deals when helping us with our plan and new phone and watch. He was very efficient and the moment we walked into the store, he was ready to help us.
