Finish Line receives mixed reviews regarding its sneaker selection but is consistently praised for its excellent service. Multiple customers describe the staff as very nice, kind, sweet, attentive, helpful, and welcoming. Employees are noted for being proactive, offering quick assistance, and going above and beyond. One reviewer highlights a specific instance where an employee was pleasantly greeting and diligently managing multiple clients. The service is called great, with one customer stating they would shop here again and again and would recommend this place. However, the store's sneaker inventory is described as not having all of the best new sneakers and being more on the mediocre side. A practical note is repeated across reviews regarding business hours: Google's listed closing time was incorrect, and the store confirmed a later closing time. The advice is to call and verify hours before deciding not to go, because the business could still be open.
These guts were so incredibly helpful! I’m just a mom trying to buy shoes and they got me in and out. So nice!!! Chauncy & Xavier- good job guys!
May 2026
Daughter was looking for some new balances. We went to Dicks first and stopped by Finish line after. The shoes she was looking for were cheaper at finish line and we ended up buying. Staff was awesome. Was able to check out and get out of the mall very quickly. Had some great deals on tshirts too
May 2026
Ree and Xavier helped me out to find just what I needed 10/10
