Internet Service Providers in Frisco, TX

“Working with TeleCloud has been an absolute game-changer for our business! Their phone server solutions are reliable, user-friendly, and packed with features that have streamlined our communication processes. The setup was seamless, and their support team is always quick to respond, professional, and genuinely invested in our success. TeleCloud’s uptime is impeccable, ensuring we never miss a call, and the call quality is crystal clear. Their innovative approach and commitment to customer satisfaction make them a standout provider. We couldn’t be happier with TeleCloud and highly recommend them to any business looking for a top-tier phone server provider!”

“3/1/26 So today me and my husband had the pleasure of sitting down with Mack Chambers and what I can say about him is that he was very pleasant, professional, and knowledgeable he’s been at this location for several years and knows his stuff every last associate greeted us with a friendly smile and a warm hello and they would be right with us. We are coming over to T mobile from ATT after 13 years of and we couldn’t be happier to make the switch. I also would like to shout out the manager and other associates Waleed B, Michelle, LaMar thank you all.

3/3/26 Okay so tonight around 6:30 me and my husband had the pleasure of getting checked in by Mia and we worked with Jay, after our first visit with Mack Chambers he instructed us that once our phones were unlocked by ATT booo?(if you only knew what we have been through you would agree with the thumbs down) anyway we were told to return to get the account and numbers transferred, that’s where Jay came in with extreme professionalism and a warm welcoming attitude. Everyone of them yet again made us feel seen. So I just want to give more flowers to this location Thank you so much Jay, Mia and Chris you all are amazing. LETS GO… Frisco Texas Team!!!!!!!!!!!!!!!!!!!??”

“Emiliano was extremely helpful, courteous and very knowledgeable! I visited with a technical problem because our family uses Spectrum. He helped cheerfully! Signed, a very happy customer ?”

“The T-Mobile representative was very helpful and saved me money by applying T-Mobile discounts for bundling my order. Great experience and the store manager was friendly too ?”

“I had such a wonderful experience at this location 12/10 customer service ! The sales expert Kris was very professional and helpful. It was great to work with someone so knowledgeable and patient.”

“Visited the Frisco Stonebrook branch of T-Mobile when we switched from AT&T and had challenges in activating our phones. It was a tricky situation (the AT&T account number needed to make the switch was different from the one shown in the bill and the app) that took calls to multiple parties - Joziah was very patient and helped us even when the time ran beyond the store hours.

In general, I have been pleasantly surprised with the amazing customer service T-Mobile has provided both on the phone and in store. I find the people I interacted with knowledgeable, competent, genuinely caring and overall very professional. AT&T's customer service is similar to what you find in most other places - impersonal, agents who don't seem to care and much less knowledgeable. I am glad I made the switch to T-Mobile.”

“No matter which staff member you get they all provide the highest quality of customer service. I will not ever switch from them! Victoria is who I speak to the most and she has a way of making your day better. They have that “small town family” vibe. Could not recommend this company enough. So refreshing to not have to dread to call customer support.”

“I would like to give this Verizon store a round of applause.

I walked in nine minutes before closing, which I honestly felt bad about, but I had just come from a very frustrating experience at another location. From the moment I walked in, I was immediately greeted and my concerns were addressed right away. I was quickly paired with someone who was fully able — and willing — to help me.

There was plenty of staff available, which made a huge difference. No one seemed frustrated or annoyed that I came in so close to closing time. Instead, the associate took his time and made sure everything I asked for was handled properly.

He honored my request to pay for the phone upfront, honored my promotion, had the phone shipped directly to me, and gave me a very clear and detailed breakdown of the pricing differences between the storage options. He even helped me decide which option was best based on how I personally use my phone.

Although he ended up staying about 20 minutes past closing, he never once showed irritation or rushed me — even while I was trying to hurry out so he could get home to his family or wherever he needed to be. His professionalism and attitude truly stood out.

I am very disappointed that I do not recall his name, and I do not see his name listed on my receipt, because he absolutely deserves recognition. I would give him a 10 out of 10 without hesitation. After being a Verizon customer for 22 years, I am extremely grateful for the outstanding customer service I received at this location.”

“Make sure you go and see Carl. I received World class service from him from the beginning to the end! I was not asked to write a review which definitely made me want to write one.”

“Christopher is super helpful. I had a back and forth issue with my iPad. When I met him within 15 mins, issue resolved!
There’s also Scott, who is very very kind and helpful. So is Grace!
Thank you guys”

“I had an excellent experience at Verizon thanks to Pedro Balbuena who helped me. He was knowledgeable, professional, incredibly helpful, patient, and took the time to explain everything clearly. His customer service skills are outstanding, and he made the whole process smooth. A big thank you to him for doing such a great job!”

“We upgraded my husbands iPhone and had A plus service from Jesse and Mason & shout out to Cliff as well! Best experience ever at Att store in all of the many years experiences we have had!!! Typically long and tedious with lots if waiting but not so today... highly recommend this store all techs knowledgeable and fast!”