New Balance Frisco is a highly praised shoe store that offers exceptional customer service and a wide selection of footwear. The staff is described as courteous, knowledgeable, and helpful, taking the time to properly measure customers' feet and recommend the best shoes for their needs. The store's records of past purchases make additional purchases quick and easy. Customers appreciate the personalized one-on-one service, unlike what is typically found in most shoe stores. The store's convenient location and clean, well-stocked environment contribute to the overall positive experience. Whether customers are looking to make a purchase or a return, they can expect an excellent experience at New Balance Frisco.
Love this store! Best customer service ever! My girlfriend bought shoes, shirts, and leggings in August 2022. Will definitely go back.
May 2022
The Frisco store is amazing! So helped me identify best shoe for me, spent so much time with me. I have feet issues and my new shoes and insole is perfect for long walks.
November 2025
They know my purchasing history and use that information to recommend a new purchase. Courteous, knowledgeable and convenient.
