Fleet Feet Frisco is a running store focused on providing excellent customer service and expert fitting to find the perfect shoe. Staff members are consistently described as patient, attentive, kind, helpful, and informative. They provide a thorough process, often using foot assessments and different machines to analyze needs and offer a diagnosis. This service helps customers find the right fit, with many discovering they had been wearing shoes that were the wrong size. The store carries a great selection of running shoes from major brands. The staff gives multiple options and can also recommend supportive insoles for specific conditions like plantar fasciitis. The outstanding, personal service is what stands out the most to customers. Many report that their visit was a life-changing experience, resolving long-term foot pain and enabling an active lifestyle without discomfort. The overall experience is highly recommended, with customers stating it is worth it and that they will definitely return.
Great experience yesterday at Fleet Feet Frisco. Julia did an excellent job helping me pick out the best shoe for my needs and wanted to make sure that it was not only a great fit but that I could get the color that I wanted. She was patient and truly cared about a great customer experience. Will definitely be back!
October 2025
The sales associate Liz who worked with me was so informative, patient, and helpful. She helped me find the right size shoe, as I had been wearing too tight of ones and had no clue! The shoe selection was great but the customer service is what stood out the most! Thanks Liz!
October 2025
Great experience! The associates are very knowledgeable and great recommending the right fit.
