Charlotte Russe is a popular clothing retailer that caters to young women. Customers generally have a positive experience with the store, praising the helpful customer service and the availability of trendy and affordable fashion items. The clothing selection, including wide-leg jeans and leggings, is well-received, with customers finding stylish options that can be dressed up or down. However, some customers have expressed concerns about the cleanliness and organization of the store, particularly in the dressing room area. Reports of dirty floors, sticky surfaces, and poor maintenance have been noted. Additionally, the store's return policy, which only offers exchanges or store credit, has been a point of contention for some shoppers. Overall, Charlotte Russe provides a mixed experience, with the friendly staff and fashionable offerings balanced by the need for improved cleanliness and a more customer-friendly return policy.
Very clean helpful & professional thank you Lyz for being so helpful & sweet!!
August 2025
Store looks great. The two ladies that were there Ashley and Elena were very helpful and nice! Will be coming back
July 2025
Me and my girls love this location, recently shopped there and the malls ac was out 🥵 but the costumer service was still on 10! Regardless of the summer heat all the workers were still so helpful!!! I definitely feel for those young ladies.
