Charlotte Russe is a popular clothing retailer that caters to young women. Customers generally have a positive experience with the store, praising the helpful customer service and the availability of trendy and affordable fashion items. The clothing selection, including wide-leg jeans and leggings, is well-received, with customers finding stylish options that can be dressed up or down. However, some customers have expressed concerns about the cleanliness and organization of the store, particularly in the dressing room area. Reports of dirty floors, sticky surfaces, and poor maintenance have been noted. Additionally, the store's return policy, which only offers exchanges or store credit, has been a point of contention for some shoppers. Overall, Charlotte Russe provides a mixed experience, with the friendly staff and fashionable offerings balanced by the need for improved cleanliness and a more customer-friendly return policy.
Jessie was very helpful , and super sweet !! Will be coming back
November 2025
Was shopping for my daughter and the lady with the hat was so helpful and joyful! Will be back.
October 2025
The girl with blonde hair and glasses was one of the nicest workers at the store. She greeted me with a kind smile and helped me find everything I needed. Thank you and will come back!
