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10AM - 6PM
313 East Pioneer Parkway, Grand Prairie
Banks
“Arthur is such a pleasure to work with he is very knowledgeable with many things. Helped me today and gave me future goals based off of a conversation around account numbers and payments.”
“Wood forest store no. 0164 customer service is superb. Ms Ana, Ms Shandai, Ms Giselle, Ms Sritama are always so friendly and helpful! I really appreciate all of you! Thanks. Bill”
“Trent was great. We had some initial set backs because of documentation but Trent was diligent and continued communication. He got my wife and I accross the finish line smiling. Trent is a great representation of who Texas Trust Credit Union is!”
“I had a great experience with Chris at First Convenience Bank inside Kroger today! Before I even made it to the counter, he greeted me and reached out to see how he could help. That level of attentiveness and customer service really stood out. He was friendly, professional, and made my visit quick and easy. Thank you, Chris, for going above and beyond!”
“I had an amazing experience at Texas Trust thanks to Jennifer! From the moment I walked in, she was incredibly friendly, professional, and eager to help. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. It’s rare to come across someone who genuinely cares about their customers, and Jennifer went above and beyond to make sure I was taken care of. Her kindness, patience, and outstanding customer service truly stood out. Texas Trust is lucky to have her on their team! Thank you again, Jennifer, for such a wonderful experience.”
“Karen was such an amazing person, she explained everything to my mom Rebecca Gonzales. She gave us all the information that we needed. She very pleasant and gave us service with a smile. I would definitely recommend coming to open up a account here at Texas Trust Credit Union.”
“I been with Woodforest since 2014 and I love there customers service every time I come I am greeted by the agents and there always helpful and respectful I love Ms. Barbara she always help me when I come and deposit some money out of my account.”
“I rarely visit this particular location but Ms. Charlene has made this bank my number one. She was so patient, kind and very informative. Great experience and I will be back!”
Open 24 hours
599 W Pioneer Pkwy, Grand Prairie
Banks
9:00 AM - 5:00 PM
Bank of America Boulevard, Grand Prairie
Banks
“This BofA is the best one in Grand Prairie and I have been to them all. Customer service is always great. There is no wait like the one on Hwy 161 in Grand Prairie. Employees are always helpful. This location on 1-20 can show Hwy 161 how it's done in order to be successful.”
“Amazing team overall, especially Pamela. She was friendly, professional, and took the time to explain everything clearly. She helped me understand account fees and shared valuable tips on protecting my account from fraud. Excellent customer service—I really appreciate her help!”
9AM - 5PM
2405 W Interstate 20, Grand Prairie
Banks
“My sister and I went here to settle and account after the death of a family member. Ruth Tapia was awesome. We thought we were pretty prepared and she shared valuable insights that changed our approach, which will save us a lot of headache down the road. Great combination of being relatable, considerate and professonal with a focus on what's best for us. HIGHLY recommended!”
“I absolutely love these bank. Everyone is so happy and friendly. I have two non profit accounts and duane jones was super helpful. He worked with my schedule and respected my time. Also Duane and Ariel are friendly. I am so grateful.”
“This branch was very welcoming. Diana was the banker that assisted me in opening my business account. Was very knowledgeable and answered all my questions. I had an appointment and she was on time. Shannon is the branch manager and was able to communicate with me via email in reference to the business account I was looking to open prior to my appointment. Which was very helpful that way there was no confusion on what was needed at appointment time.”
9AM - 5PM
801 State Hwy 161 #100, Grand Prairie
Banks
“I had such a great experience with Gloria at the bank. She was super friendly, really patient, and took the time to understand exactly what I needed. She was incredibly professional, and I'm so thankful for her help.”
“I had an appointment at a different branch, but I accidentally came to this location instead. The manager on duty kindly told me they could still help me, and I was assisted in less than five minutes.
Joshua was the banker who helped me, and my process took over an hour. Throughout the entire time, he was friendly, patient, and professional. He answered all of my questions and helped me with every detail I needed without ever making me feel rushed, even though I did not have an appointment at this branch.
It was also clear to see the support and respect that exists among the entire team. My experience was very pleasant, and I am truly grateful for the excellent customer service I received.”
9AM - 5PM
700 E Main St, Grand Prairie
Banks
“This store offered me a great customer experience and service from the beginning all the way to end of my interaction. I was greeted & help quickly by the associates. Special shoutout to Johnathan for doing a great job and servicing me with a business checking and savings account.”
“I had a wonderful experience at the bank today. The staff members who helped me were extremely kind, professional, and patient. I especially want to recognize the gentleman with long hair and the lovely lady with the beautiful nails. Both of them went above and beyond to assist me and made the entire process smooth and stress-free. Their excellent customer service was truly appreciated. Thank you for making my visit such a positive experience!”
“Kerry gave me exceptional customer service! He answered all of my questions and gave me insight on other information that helped me get better understanding. Thanks again Kerry!”
“Exterior ATM visits only, fast efficient. one machine fo we walk up a side drive through sometime down due to maybe ran out of money on busy weekends, but they have two back building deive throughs that pretty much always work.”
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“Shout out to the branch manager, Jason Taylor, for the outstanding services that he provided for getting me through these difficult times as far as financial management goes! The level of expertise is beyond my imagination and he certainly got the job done! Keep up the amazing work Mr. Taylor you most certainly deserve the recognition!”