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“I had an amazing experience at Texas Trust thanks to Jennifer! From the moment I walked in, she was incredibly friendly, professional, and eager to help. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stress-free. It’s rare to come across someone who genuinely cares about their customers, and Jennifer went above and beyond to make sure I was taken care of. Her kindness, patience, and outstanding customer service truly stood out. Texas Trust is lucky to have her on their team! Thank you again, Jennifer, for such a wonderful experience.”
“Karen was such an amazing person, she explained everything to my mom Rebecca Gonzales. She gave us all the information that we needed. She very pleasant and gave us service with a smile. I would definitely recommend coming to open up a account here at Texas Trust Credit Union.”
“Trent was great. We had some initial set backs because of documentation but Trent was diligent and continued communication. He got my wife and I accross the finish line smiling. Trent is a great representation of who Texas Trust Credit Union is!”
“Customer Service Was Awesome By Mrs Sherry & Ms Tamera and the Boss Taryn .. Made me feel at home since I just move To Texas….. Great Job Ladies Keep up the Great Work !!”
“I been with Woodforest since 2014 and I love there customers service every time I come I am greeted by the agents and there always helpful and respectful I love Ms. Barbara she always help me when I come and deposit some money out of my account.”
“I rarely visit this particular location but Ms. Charlene has made this bank my number one. She was so patient, kind and very informative. Great experience and I will be back!”
9AM - 5PM
2405 W Interstate 20, Grand Prairie
Banks
“My sister and I went here to settle and account after the death of a family member. Ruth Tapia was awesome. We thought we were pretty prepared and she shared valuable insights that changed our approach, which will save us a lot of headache down the road. Great combination of being relatable, considerate and professonal with a focus on what's best for us. HIGHLY recommended!”
9AM - 5PM
700 E Main St, Grand Prairie
Banks
“I've been with them for quite awhile and there's a few hiccups but over all they are a bank an from what I've seen they take care of u an help you the best way possible”
“When you have a bank that actually cares about its customers like this it makes all the difference in the world. Erica was such a blessing. She called and helped me and my family with customer service care and support that I’ve never seen before from any bank I’ve had over the last 40 years. My most sincere thank you to Erica and First Convenience Bank.”
“Being fully customer-oriented and always willing to help, Jasmin and her team (Te'aire, Crystal and Valerie) added another page in their book of excellence and courtesy; gratefully, wishing you All a prosperous 2025 ?”
“I absolutely love these bank. Everyone is so happy and friendly. I have two non profit accounts and duane jones was super helpful. He worked with my schedule and respected my time. Also Duane and Ariel are friendly. I am so grateful.”
“This branch was very welcoming. Diana was the banker that assisted me in opening my business account. Was very knowledgeable and answered all my questions. I had an appointment and she was on time. Shannon is the branch manager and was able to communicate with me via email in reference to the business account I was looking to open prior to my appointment. Which was very helpful that way there was no confusion on what was needed at appointment time.”
9AM - 5PM
801 State Hwy 161 #100, Grand Prairie
Banks
“Nelly I believe that was her name and the receptionist was very nice And attentive.
Helped me open a checking account very fast and efficient. I was undecided for months about where to bank but I’m Glad that I chose them.”
“I have had nothing but good luck with this branch, I had some family issues that required some specialized banking needs and Marvin Gomez helped me every step of the way, called me, kept me updated and always kept in touch. We were new to the area and I didn't know anyone here and he helped out on an important matter, when I go in the tellers are nice and helpful as well. I've always had a good experience here. How he remembers me from time to time, I'll never know but it's nice to feel like they care a little more than just the numbers.”
“Kerry gave me exceptional customer service! He answered all of my questions and gave me insight on other information that helped me get better understanding. Thanks again Kerry!”
“I want to give a big thank you to Isela at Wells Fargo. She was extremely helpful and patient throughout the entire process. People like her are the reason I still believe in great customer service. Truly appreciate her professionalism and kindness!”
“Lissette Perez assisted me and kindly and patiently made sure she I understood everything and due to my hearing she was didn't get frustrated having to repeat herself I got everything I needed and help me with my app Walk me through everything I walked out the door satisfied Thank you ‼️”
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“Shout out to the branch manager, Jason Taylor, for the outstanding services that he provided for getting me through these difficult times as far as financial management goes! The level of expertise is beyond my imagination and he certainly got the job done! Keep up the amazing work Mr. Taylor you most certainly deserve the recognition!”