DTLR, now transitioning to Shoe Palace, offers a vibrant shopping experience with a well-stocked inventory and a friendly atmosphere. Customers frequently highlight the excellent in-store customer service, with staff members like Laila and Cherrelle being particularly praised for their helpfulness and ability to assist throughout the shopping process. Many reviewers express appreciation for the warm greetings upon entering the store and the enjoyable music that enhances the shopping environment. While some customers have experienced issues with online order fulfillment, the in-store staff, including Sharea and Hailia, have been noted for their efforts to resolve problems and provide support. The store is recognized as a go-to place for stylish shoes, outfits, and accessories at reasonable prices, making it a popular choice for bargain hunters. Overall, DTLR is valued for its dedicated team and appealing product selection, ensuring a positive shopping experience for its visitors.
These people never answer the damn phone like ever...even on slow days
July 2025
Had a wonderful experience! Laila greeted us and introduced herself and was very helpful from start to finish even when we had to leave before buying to come back later and receive the same great service from her. Side note they are now Shoe Palace and changing from DTLR.
December 2024
Miss Misha😷😷 Service today, I will be back to spend with these young ladies
