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“What could have been a complicated and overwhelming process turned into a great experience thanks to Ishmael’s professionalism, attention to detail, and excellent customer service. I truly appreciate the care and support I received and would highly recommend working with him if you need help with a phone upgrade or transition. Exceptional service all around!”
“SPECTACULAR SERVICE! I went to pay my phone bill the employee Melissa was so kind and was able to do it quick. She also helped my son with an issue about his phone. She was able to address it quickly. Absolutely amazing 10/10 Recomendo to switch to boost for the kind employees”
“Thank you for You service. You are a very nice person I appreciate your help us to get our new phones. And I will let my friends and family know about this place and send them to this phone company. Thank you ? Alondra”
“Dean Butt is awesome. We had a very complex account to set up with multiple phones and he knocked it out the park! He was patient, answered all of our questions, got everything set up and played with our baby ? He's amazing, go ask for him!”
“I went into Gwireless on rant about an iphone driving me to distraction today. The young man was calm (very important) under the circustances, diagnosed the phone and fixed it in under 30 minutes. I cannot say enough good about this company. The price was fair and reasonable and the repair came with a 90 warranty. They definitely earned a new customer today when the need arises. Thank you G Wireless”
“Amazing service, fixed my phone! Great communication, very humble and nice. Would definitely recommend them! Come check them out they have great deals! Thank you!”
“AMAZING SERVICE!! My wife dropped her phone in the bathtub and we had gone to another place that was sketchy and we were about to give up but we found him by chance and we showed up and he was very kind to us and was amazing we absolutely loved it! We will be back again and the customer service was amazing!! Make sure to come see him! He will treat you amazing!”
“I had an urgent appointment and some other data that was tied to my broken phone. This team was able to get me up and running within 15 minutes! Made my appointment had access to the data that I needed and it was a great day all thanks for the great work!”
“Fourth time and fourth phone getting repaired here! they provide very fast service especially with the repairs for samsung, iphone. Been visiting them for more than 5 years, very genuine phones for international. The owner and the technicians are always friendly.”
9:30AM - 8PM
515 S Carrier Pkwy Suite 105, Grand Prairie
Mobile Phones
“10 being best/Mr.Luis was a 10,awesome,he knew exactly what he was doing,gave great deal...transfered old to new,spoke Spanish....two happy customers/Thank you Mr Luis your awesome sir,keep up the good work sir”
“Eduardo (goes by eddy) was the best. He got on the phone with AT&T Customer Service and helped sort out our issue. He's always been good to us and our family highly recommends him. If the manager or anyone higher up is reading this, you have a gift from God in the form of Eddy/Eduardo. He is a hardworking person who won’t stop until the issue is resolved or he has exhausted all his options.”
“I had an issue with my sim card not reading my phone. I couldn't access the internet and couldn't make calls or text. I decided to go to the metro pcs store at 2205 W Interstate 20 Ste 200, Grand Prairie, TX 75052. AJ was so patient and helpful. He solved the problem very quickly and efficiently.”
“Roy was awesome, he was very pleasant and courteous and help me activate my new phone with no problem.i have problem with my Sim card and he suggested an e sim so that's what he did. He explained everything and answer my husband and my questions with good knowledge. And now my new phone is working good ?by the way I had an appointment and when I got to the store I did not have to wait at all.”
“Person was eager to help behind the counter. He gave me some good advice I know it's good cuz I already tried them out before that and they were not doing me any good. I will definitely give him credit though he did try to help me.”
“Will and Rigo were both amazing. Excellent customer service and helped my mother and I with adding a new line. Process was super easy was able to walk out with the phone I wanted and they made sure to help us get the best deal and accessories.”
“You have an employee Maria who was very patient and helpful. She deserves a RAISE! Maria answered all my concerns regarding my phone. I'd gladly tell my family and friends about this location”
“I loved this experience! Fast in and out with service and a device! Bri was wonderful. Great attitude and very welcoming. Mike the manger was great also very informative.”
“Adam at this T-Mobile was amazing! He helped me and my husband switch over from AT&T and made the whole process smooth and easy. He explained everything clearly, answered all our questions, and made sure we got the best deal. He even wrote our detailed bill total out on paper so we knew exactly what to expect, and showed us step by step how to redeem our benefits like Netflix. Super patient, professional, and genuinely helpful. If you’re thinking about switching, definitely ask for Adam, he’ll take great care of you!”
“Stopped at the Pioneer Parkway store today and let me just say that Miss Julie was absolutely AMAZING!! She was so helpful and sweet answered all my questions even though I did not renew my service with Cricket..(not her fault)if they could have met my needs I would have(she tried super hard) so if yall need some cricket go see Miss Julie..LET HER HOOK YOU UP!!!❤️?❤️?❤️?❤️?”
“I want to give a huge shoutout to Neri! She was my sales associate at Verizon and made my whole experience smooth and stress-free. She helped me switch my lines over and made sure every single detail was done correctly. She was very helpful, patient, and made sure I understood everything. Her customer service is truly unmatched! I would definitely recommend everyone to come see her. Best customer service ever!”
10AM - 6PM
2210 W Main St Ste D, Grand Prairie
Mobile Phones
“lizzette was very helpful she explained everything i needed to know I'll definitely revisit when my next upgrade is ready Thank you lizzette for geat customer service.”
“Thank you to Jazmin for her prompt and courteous care today. I went into the store because my 2 year old phone was no longer recognizing the SIM card. I wasn’t sure if I needed a new phone or if it was a quick fix. Jazmin was kind and quickly solved the issue. When it’s time for a new phone (not today!), I’ll be back!”
“We just visited Metro on 3007 South Carrier Pkwy in Grand Prairie because we needed assistance with our phone. Anayeli assisted us while also being able to take care of 3 other customers!! She did such an amazing job! Everyone got the help they needed and she did not miss anything. I strongly recommend this location and especially recommend Anayeli. We are so glad to have gotten her assistance and our phone is now working as expected.”
“?I leave this review for Ana? She was at the MetroPCS store in Arlington off of Arkansas and Collins before and moved to this new location of course due to her OUTSTANDING Customer Service, me and family followed her. She always greets and give the most beautiful compliments every time! Never fails. Ana always knows her promotions and wants the best for her customers, she tells you the truth!! I can't believe after 3 years I have never left her a review. I love her attitude and how attentive she is! Ana deserves this review and more! Just a beautiful woman and at heart.May God open the gates of Heaven and pour blessings over her and family.Thank you for always put a smile on my face everytime I have walked in the store. Your amazing! Nevermind the profile picture cause I come in looking like I drove with my head out the window??? Much ? ?”
“I had messed up my phone. David was able to understand my dilemma. He quickly diagnosed the problem and coached me to correct the problem. Very professional and knowledgeable. Definite asset to T-Mobile.”
“Best customer service. My cousin recommended me to stop by here.they gave the best customer service experience. Sales person offered me water as soon as I entered the store.what a way to help people”
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“Went in needing new phones and new service and ROH was able to help us out tremendously. He was very nice and was able to work around our budget. Definitely would recommend coming to this location.”