“Alyssa was very personable and helpful. I was going through a very stressful situation and needed to change my phonetic number. She was able to help me quickly, talk about my options, and just had a genuine conversation with me in between that truly made the customer service experience and my day better!”
“Came looking for a gaming laptop and had a gentleman named joaquin assisted me with getting the HP Victus 2 laptop. Was bery knowledgeable on the product and I am also loving the decision of my purchase.”
“This review is specifically for Ti in electronics. Absolutely amazing customer service skills, she was approachable, friendly, helpful and went above and beyond to assist me with what I was looking for. I cannot stress enough how much of a fresh air it was and how welcoming it is to be approached like that. Ti, if you're reading this, your joke about sweet tea to remember your name absolutely worked, thank you again.”
“Rafael was wonderful and helped us get a couple phones. The assistant manager Becca tried to upsell us to a warranty we didn’t want but other than that it was a great experience.”
“I love stopping in here in the morning. The nice lady behind the counter is always very polite. They keep the store very clean in the bathrooms are also clean. There are three gas stations on the way to work and this is the best one to stop at. Thanks for my energy drink! I could not make it through my day without it.”
“Today is free Slurpee day and we were coming in to get Slurpee's for 20 employees. When we got to the counter to check out they told us they were totally free. SO Sweet. We previously went to the 7-11 over by grapevine high school and they wouldn't let us get them because they were for 20 employees. We Appreciate the kindness!!”
Open 24 hours
1700 TX-26, Grapevine
Electronics
“I don't know if it was this establishment or the one next to it, but I met a young black man who paid for the candy I was buying when the app wouldn't give me the deal I was trying to make. He was very vibrant and professional and made my day! Certainly worthy of a raise or a promotion!”
9:30AM - 6:30PM
311 E Northwest Hwy, Grapevine
Electronics
“I took some old diamond jewelry that I never wear & I was shocked at how much they paid me! I am slowly getting rid of 2 huge storage units that are full of old, but everything is in great shape. The 2 girls that were assisting me were great! They both greeted me when I walked in the door & immediately wanted to know what they could help me with. Back in the day, when I worked a retail job with The Limited & Saks 5th Avenue, we were trained to great people as they came in just like these 2 gals did! I noticed! I've also notice most retailers these days do not train their people to greet customers. So I was impressed with Cash America's training! With 19,000~employees in 3,000~ stores, it is amazing that they are able to be consistent in how they run the sales floor, etc. in 3,000. Keep up the good work, ladies!”
“Before the overnight shift didn’t cook anything for me at night when we take a lunch break but every tiDavid is there he will cook anything no matter what time I come in David is always very happy and very grateful for my business I always get him to cook a pizza or wings for me and sometimes heat up a sandwich but no matter what he will always make sure costumers are taking care of. so thank you”
“First of all I want to thank Grace for everything. She helped me transfer the google account and contacts to transfer on my new phone. And also the store is well clean. Thanks again”