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“Very fast and professional repair of our iPhone 15 pro which had a completely busted glass. Genuine prices, The owner was very friendly and kind. Would highly recommend to anyone with their Phone troubles!!!”
“I went to the Verizon store Bailey Boswell Rd., Thursday afternoon and had a great experience with Megan who helped me out exchanging my phone and getting a new one.”
“LeDale at the Keller store was patient and persistent as he helped me overcome, forgotten, passwords, locked out info and persevered with a smile. He knows his stuff and works with excellence. Great job!!”
“The assistant manager Dakota was amazing! He had us in and out so quick! Got us set up on a brand new account for such a great price and even was able to reimburse me for the pay off at my old carrier! 20% off of our WiFi and we got a reward card for signing up with him. He is awesome! Looking forward to working with him again soon, I will only go to this location from now on!”
“Wonderful customer service, the lady who helped me was very professional and nice, let me know on deals and things about my plan that I didn't know 10/10 service.”
“I have done business with Smart Fix Cellphone Repair for several years. I have always found them reasonable on prices, and they can handle a variety of repairs. I also have purchased my phone service, and accessories with their assistance.”
“JC was wonderful, he helped me with getting a new phone and setting it up. Also helped show different options to see what was the best fit for me. Would recommend coming here! Thanks for your help!”
“The boy Fabián G gives excellent service whenever I come to this store, he is so kind and helped me do everything, I configure my phone and download the applications, very grateful to him, thank you Fabián, keep it up”
“Rahim was very patient. Even though he was very busy with multiple calls and walk-in customers, I felt highly valued and his professionalism never wavered. I wasn't able to do what I originally wanted to do, but I left the store satisfied with the alternative option.”
“They replaced the charging port in my iPad and it now works! Apple and Best Buy won’t replace ports but these guys did and saved me from having to buy another iPad! If I ever need a repair I’ll be back.”
“This ATT Store is the best! Every time when our cellphones are not performing well, I take our phones here. I didn’t buy my phones here, yet, Paul, the manager, is fantastic finding the problem. He knows what to do- he just does! So many other stores in the Keller area and surrounding towns always tell me to - take it to Southlake Apple - always. Thumbs down! Yet, it is not an Apple problem!!! Anytime we have had an email problem, this is the store to contact and to rely. I was in there today - email problems. Restored! Thank you so very much, Paul, for always restoring our emails and finding the problem. So wish I could give ten stars. They will always have my business.”
“Kem at Boost was awesome. He helped me upgrade to the iPhone 16e and made the whole process smooth and stress-free. He took the time to explain everything and made sure I was set up properly before I left. The phone has been great so far, and I really appreciate his help. Highly recommend asking for Kem if you stop by.”
“Great experience! The staff was friendly, professional, and made everything easy from start to finish. Service was quick and efficient, and the overall atmosphere was welcoming. Definitely recommend and would come back again!”
“Aani was really forthcoming and have really good knowledge about her work. Hands down one of best Metro PCS store. Looking for phones and great deals highly recommended this location.
Thanks aani ??”
“Gregory was incredibly helpful and deserves employee of the year! He is probably the most knowledgeable, friendly and helpful person I have ever encountered at a provider store. He educated me on the actual benefits I had on my plan and exactly what each one meant. I Did not even realize I had s projection plan on a device. The experience was positive. Gregory was great!”
“Decided to check out what at&t had to offer and if we should switch from metro. Aroob helped us and man she is amazing! She knows her stuff and is so great with customers. She was the only one in the store and even though people kept coming in she was able to multi task and help all of us out and give us all the attention we deserved. I was surprised to hear she was not the manager. She should be. But overall the best experience and yes we switched service with 4 lines. Definitely recommend. Thank you Aroob for your attention and help. Much appreciated.”
“We went into the store to get new phones and switch service to AT&T. I did not have an appointment, but two people offered to help and we ended up working with Jessica and she was amazing. She was very patient, very knowledgeable, very friendly and got everything done for us and we ended up getting our new phones. I would highly recommend making your appointment with her if it’s possible.”
“Santina Biscotto is the Best sales rep and it’s because of her outstanding customer service and knowledge of ATT products that I continue to do business and recommend people to this store. I must mention the leadership of Alysia is superb. My advice to ATT, If you truly want this location to continue to thrive you must keep Santina Biscotto with the leadership of Alysia.”
“Sohel was a great help today. He went above and beyond to help me get new phone after I broke my phone at work last night.Now I can return to work. Thanks Sohel. You are the best.”
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“I'm sorry that I can't remember the employee name but, he resolved all my issues, Facebook's annoying sound when updates from my friends posts, fixed all my spam calls, such a relief and when I answered a call I had a pop-up on the right side of my screen, Thank you, Thank you!!!”