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“Very fast and professional repair of our iPhone 15 pro which had a completely busted glass. Genuine prices, The owner was very friendly and kind. Would highly recommend to anyone with their Phone troubles!!!”
“I went into the store with major issues on my phone turning off and on by itself. The person I was doing business with raya and she was a beast helped me with everything including set up,screen protectors and had no problem with answering questions and getting me the best deal I will always go to her for help or problem solving hands down”
“Izaiah and John did a great job taking care of my needs. You should be proud to have them as employees as they represent AT&T so well. That type of service will insure my return with any future needs. I will also referring my friends to their store as well!!!!”
“The customer service that this store offer is at top notch. I went to this store because my old iPhone was giving me some problem. Brandon helped me to find me a new phone that I needed without any pushing to sell me more expensive ones. He asked me what I want and gave me exactly what I needed then he helped me to set up the new phone. Thank you Brandon for his help. This store is great!”
“I have done business with Smart Fix Cellphone Repair for several years. I have always found them reasonable on prices, and they can handle a variety of repairs. I also have purchased my phone service, and accessories with their assistance.”
“Wonderful customer service, the lady who helped me was very professional and nice, let me know on deals and things about my plan that I didn't know 10/10 service.”
“JC was wonderful, he helped me with getting a new phone and setting it up. Also helped show different options to see what was the best fit for me. Would recommend coming here! Thanks for your help!”
“Raheel is a stand up guy. He explained everything very simply and clearly. I know what to expect when I am a Cricket customer.
If his boss sees this, let the man have a chair or a stool.”
“As I broke my phone and don't have enough money to get a new one, she helped me with her personal discount and got me a new phone in my budget and discount on monthly bills as well, thanks 👍”
“They replaced the charging port in my iPad and it now works! Apple and Best Buy won’t replace ports but these guys did and saved me from having to buy another iPad! If I ever need a repair I’ll be back.”
“This ATT Store is the best! Every time when our cellphones are not performing well, I take our phones here. I didn’t buy my phones here, yet, Paul, the manager, is fantastic finding the problem. He knows what to do- he just does! So many other stores in the Keller area and surrounding towns always tell me to - take it to Southlake Apple - always. Thumbs down! Yet, it is not an Apple problem!!! Anytime we have had an email problem, this is the store to contact and to rely. I was in there today - email problems. Restored! Thank you so very much, Paul, for always restoring our emails and finding the problem. So wish I could give ten stars. They will always have my business.”
“Great experience! The staff was friendly, professional, and made everything easy from start to finish. Service was quick and efficient, and the overall atmosphere was welcoming. Definitely recommend and would come back again!”
“Aani was really forthcoming and have really good knowledge about her work. Hands down one of best Metro PCS store. Looking for phones and great deals highly recommended this location.
Thanks aani ??”
“Thank you so much Danny for hooking me up with a iPhone 16 for a pretty good price and thank you for letting me know that I am eligible for finance as well
You all have to come and get finance from this guy. He does a pretty good job and tells you everything upfront.
Since I got accepted for finance, he gave me a free phone case and a temp glass along with it”
“We went into the store to get new phones and switch service to AT&T. I did not have an appointment, but two people offered to help and we ended up working with Jessica and she was amazing. She was very patient, very knowledgeable, very friendly and got everything done for us and we ended up getting our new phones. I would highly recommend making your appointment with her if it’s possible.”
“Wanted to give some praise to Greg. I am a long time ATT customer bu recently ported over to Verizon. No issues, simple took advantage of a great bundle deal that made sense for my 4 lines +Internet. Greg took his time to help with a recent upgrade that I needed to return within the 14days. It was a bit of a process due to my account being ported over and Greg not having access in the Att side. All in all the loyalty department is work on the return label and processing. In today’s world it seems like fewer people take pride in what they do. Greg isn’t one of those people. I’m pleasure meeting you and thanks for your help!”
“Michael at the AT&T store was absolutely fantastic! He helped me get my 85-year-old mother's new phone activated and made the entire process smooth, stress-free, and easy to understand. He was patient, professional, and took the time to answer all of our questions without ever making us feel rushed. Excellent customer service is hard to find these days, and Michael went above and beyond. If you visit this AT&T store, I highly recommend asking for him. Thanks again, Michael, for making what could have been a frustrating experience such a pleasant one!”
“Sohel was a great help today. He went above and beyond to help me get new phone after I broke my phone at work last night.Now I can return to work. Thanks Sohel. You are the best.”
“Reyna was a big help and got us the most discounts she could to lower our monthly bill. She also got us $30 WiFi per month which is way cheaper than I'm paying now with a different company. She was the absolute best and was patient the entire time. She was also able to set up my corporate discount from my employer to save me even more money. We were there a little over three hours at the store getting everything set up. We also got the maximum trade in value for my husband's trade in. I was a little nervous at first because this store has bad ratings, but we were very satisfied and was shocked at how many discounts/promotions she qualified us for. Thank you Reyna!! The absolute best”
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“I would like to recognize Nick for providing such excellent customer service. He was very friendly, helpful, and professional. He explained everything clearly and made the process quick and easy.
He help us with switching from iPhone to Samsung
Even though there were only two employees working, Nick maintained a great attitude and continued to provide excellent service. His positive attitude and willingness to help really stood out.
Great job, Nick! You are doing an amazing job and definitely deserve recognition for your excellent customer service!”