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“Excellent customer service that is precise,accurate and fast!! If you live in Forney I would STRONGLY suggest coming here instead of going to the UPS store on Highway 80 and the Post office on E. Broad Street!!”
“It was pouring down rain today and I was distracted, but it was the first time I walked into a UPS store and there was no line! I needed to adjust the drop off location for some Amazon returns and I couldn’t think straight. I asked the associate at the front if I could change it and he kinda gave me a non answer. No hate, he wasn’t rude or anything. Then Davis spoke up from the back and said he could help me. I literally handed him my phone and he walked me through how to change it and made the returns. It was definitely above and beyond customer service expectations. Super nice guy and very helpful. Thanks Davis.”
“This is the BEST place for shipping! Customer service is superior, owner is very helpful and knows all of the ins and outs of shipping. International shipments, no problem. Shipping liquids, no problem. Need overnight document delivery but forgot to get something notarized, no problem. My go to one stop shop for UPS, FEDEX, USPS. Highly recommended!!!”
“I stop in here often. Everyone is amazing here. I have shipped maybe 30 packages in the last year I've I have always been treated well. I highly recommend them for any of your shipping needs!!”
“I stopped by to return my cable equipment from Directv and my router from Spectrum. They checked them in, boxed them, and shipped back to company free of charge. Very helpful service. Thanks.”
9AM - 5PM
3021 Ridge Rd #101, Rockwall
Mailbox Centers
“Oddly placed because it's inside of what looks to be a jewelry store. But it's better than having to up 205 to the one by 66..haven't had a terrible experience it does what I need it to when I need to drop off packages.”
“The Rowlett, TX store on Lakeview Pkwy staff are always friendly and patient. They are very efficient at getting people taken care of, I've rarely had a long wait. My daughter says she won't go to the one in Plano, TX because they are so slow. I won't go anywhere other than our UPS store. Keep up the good service.”
“The teller working there went above and beyond to help me get my package shipped. On top of that he was very personable, friendly and made me feel like helping me was a priority. With a long line of people he was not flustered and still took the time to give me above and beyond customer service!”
“I give this rating because I've never had any issues shipping anything plus the fact that I always get the best treatment and service,the price also is best every time!”
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“Nicole at the Heath,Texas UPS Store was so helpful when I didn’t understand the pricing and delivery dates!!! I was on my lunch break and she got me in and out quickly with the sweetest attitude and smile!!”