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“I’ve personally been to a lot of O’Reilly’s. Service is always exceptional. But today the service was even above and beyond.That. Javier at this location is absolutely amazing and very helpful.
Make sure you take care of this fine gentleman. ? ✨
Thank you for all your help !”
“Went to O’Reilly a few days ago and had my battery changed out. Darian was the one who helped me out. He was very professional and had great customer service skills unlike auto zones employees. I had went over to auto zone a couple weeks ago and they had said everything checked out fine even though my truck was throwing a low voltage code and didn’t want to start up earlier that day. I went back home and still had issues with a slow start up then it just didn’t start up again a few days ago along with a rotten egg smell. My neighbor gave me a jump and I headed to O’Reilly where they diagnosed everything correctly and changed out my battery. Thanks Darian, you’re awesome! Doing business with O'Reilly again in the future.”
“Well, I started off my new year having to buy a new battery, which was a bummer. But the customer service I received today at this location with Daniel and Bryan was awesome. They helped me get the right battery and even installed it. Being a woman can be hard sometimes because we don't all know how to switch out a battery,however, these two gentlemen made my day! Thank you for your kindness and great customer service. You heard my concerns and fixed my problem ,now I have peace of mind.”
“2011 Toyota Corolla. Dealership wanted to charge $500 and this place only charged $54.10 for cutting a key and moving the internal chip from the old key into the new key fob (It would’ve been $170 for a whole new key + fob programmed). 10/10 service!!!!”
“7707 culebra location. Came in for a battery test after my car was doing a slow and painful start. The kind where you hold your breath and hope it turns over. You know the deal. ?
Caste jumped into action and got the battery tested, (it was bad) then validated it was still under warranty and replaced/installed a new battery all in about 15 min. ? I know they must do this a million times a week but wow did he make my day go smoother. He also did all of this with a great attitude. I know other places offer this service as well, but I've never had a bad experience at an O'Reilly's yet...even in locations outside of Texas. Hoping their complimentary services stay consistently great. Thanks O'Reilly's and Caste.”
“I didn't plan on visiting this shop because my original destination was Auto Zone. But I turned in here instead of being stuck in traffic. Boy, was I so happy I did!!
Ray helped me get what I needed. He was professional, knowledgeable & polite which is rare these days! I'm one happy customer. Thanks Ray, from a loyal customer.”
“Nick was a great help with helping change my tail lights & we looked & they still weren't working, so he helped to diagnose the problem with me & we eventually found the problem & went back inside & helped to look up the part number since they didn't have any in stock rn. Nick is a very resourceful & courteous guy & definitely willing to learn. We went inside a couple times to look at videos to try & diagnose the problems & come up with solutions. If he hasn't got a raise soon, he definitely deserves one. He's the one I go to in there when I'm having my car troubles for a diagnosis & solution!!”
7:30AM - 10PM
9416 FM471, San Antonio
Battery Stores
“I went in there because I needed a tool to help me get into my daughter’s car, she locked her keys inside. Both guys were super patient and helped me figure out a tool that I needed, it worked!!! Thanks you all!”
“Better prices and quality than the Wally-World down the street! And many, many complements to the employee. She was a tiny little thing but was perfectly willing and able to change out the engine starting battery in my van! I had doubts (due to her size, not being female), but she had no qualms and finished it quickly!”
“This is the" best" o'reilly store in San Antonio,when it comes to customer service thanks."Cassy" your are the best person from all of the store's...”
“I had to get some last minute parts this evening. I called Oreillys. Tony answered the phone. I told him what I needed. He gave me prices and availability, gathered the parts , and had them waiting for my son to pay and pick up. Tony went the extra mile to make things so easy. This day and age it is difficult to find stand out service. Fortunately for Oreillys and myself they have an employee like Tony working for them and especially for his customers. Highly recommend. Thank you Tony.”
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“Daryl was absolutely fantastic! I stopped in with a part I wasn’t even sure how to describe, and he figured it out in minutes. He was patient, knowledgeable, and genuinely wanted to help. He walked me through my options without rushing me and made sure I left with exactly what I needed.
It’s rare to find customer service like that these days, and Daryl really stood out. I’ll definitely be returning thanks to him!”