O'Reilly Auto Parts store #2382 in San Antonio, Texas provides a great customer service experience for its customers. Located at 9811 Potranco Road, the store offers a wide range of auto parts, tools, and accessories, as well as helpful services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. The reviews highlight the exceptional service provided by the store's employees. Customers praise the "great and courteous" staff, with one reviewer specifically calling out an employee named Bruce who went "above and beyond" to assist them. Another reviewer, Brew, was described as "friendly, informative, patient, and very knowledgeable" - a sentiment echoed by multiple customers. The store manager, Gabriel, was also singled out for his personable and helpful demeanor, as well as the fair pricing and unexpected military discount offered. One customer was "wow'd" by the level of customer service, noting it's rare to find these days. Overall, the O'Reilly Auto Parts store #2382 in San Antonio is lauded for its fantastic staff, wide selection of products, and outstanding customer service. Customers consistently report positive experiences and express their appreciation for the store's knowledgeable and accommodating employees.
The two representatives at O'Reilly we're very, very knowledgeable. Appreciate their help. Definitely coming back to this location on Potranco.
January 2026
Declan was very knowledgeable and helpful when my car battery was bad. He installed the battery and taught me how to take care of the connectors. Thank you so much!
March 2025
Brew went above and beyond. Helped me change the battery to a new car for me.
