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10:30AM - 8:30PM
8815 Potranco Rd #102, San Antonio
Mobile Phone Accessories
“Nelson was very helpful and was willing to take my call even when the business was about to close.
My favorite part of his service was that he always said “Yes, we provide these services.” And there was no hesitation on his part to help me in replacing my tempered glass on my iPhone 13 Pro Max.”
“Family owned business with beyond excellent customer service
Aspen was very helpful and her brothers were all great people
Thanks team!!”
“Went in last minute on Christmas Eve to get my daughter’s iPhone fixed for Christmas. He went over and beyond fixing , replacing and repairing what previously was broken on top of replacing the screen. Went in into perfect detail with what was done and what was going to be needed done. Excellent diagnosis. Will definitely keep going for other fixes and repairs. I recommend 100% to other people.”
“I highly recommend this shop for repairs and tricky data transfer cases. The folks here were able to transfer data off my phone which ubreakifix had caused to bootloop, and were very fast, communicative, and professional.”
“Stephen at the dezavala store helped our family out with new phones. I have had issues viewing our bill and needed help with clarification. I reached out back to Stephen at the store and he was do patient with me and helped me out tremendously. I know any future issues I have or purchased I need to make Stephen will be the person we go to for help. I first met Stephen in Nov. and he helped me get my bill paid. He kept in touch to see if he could help us and we finally were able to come into the store in April. I am so grateful to now have a person I can go to for our Verizon purchases and issues.”
“The two ladies working the place including the manager are very helpful and intentional to understand your needs. Thank you! I signed up for the internet bundle with wireless data”
“My hubby brought my daughter's tablet there to get her screen protector on. And it was done so seamlessly!!! But I have also been here to fix my phone before and they did an amazing job. Definitely recommended this place.”
“Amanda is an outstanding customer service representative, she's very knowledgeable about the products sold. It's not everywhere you go and get the courtesy you deserve
Thank you
Amanda!!!”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“I was trying to visit my aunt in the hospital …on Father’s Day Sunday… my phone wasn’t working …it only showed SOS.
Without a map for guidance I was lost in San Antonio … for a while looking for an ATT sign so I could get help…. I walked in and Kimberly helped me right away … I gave her my phone and told her I didn’t know anything about technology. I shied her my drivers license and immediately started to correct the problem…with a smile ..and very friendly . She even pulled up directions to the hospital and helped me connect the phone to my truck for directions…,
Kimberly is dream customer service representative… keep and promote her. …this was the ATT store @.6045 NW LOOP 410 San Antonio”
“Went into the store yesterday to initially get an upgrade. However according to Customer Service I was unable too due to whatever was going on, (possibly due to me downsizing to cheaper plan) Anyhoo,,Loki(please forgive me if I didn't get the name correct) was Excellent in his patience with me, Excellent in his educating me (I wound up doing a Sim Swap to an older phone) about phones, upgrades, etc. He was Excellent in his professionalism and genuine friendliness. If I need to go back to a Boost Mobile store again, he best be running that store no matter where it is. I'll definitely do business with him again if need be.”
“I got a good deal with Verizon, the staff treated me with respect, they are very professional, polite, smart.the store is very very clean. Thank you Verizon Team”
“Austin was AMAZING! Straight forward and honest with me on what needed to happen for me to get what I wanted. He worked diligently on looking for the best deals and saved me a lot of money considering all the things I wanted to do. Come here for good quality service!”
“Thank you to Joe for helping me with everything that I needed. My experience at cricket and with Joe were amazing. Informative and kind is how I would describe Joe. He went the extra mile to make sure that I got everything I needed. I walked out a happy customer for sure. Thank you so much Joe. ⭐️⭐️⭐️⭐️⭐️”
“I am so glad that I came to hear of all places for my cell phone repair! I had got my iPhone 12 Pro off of eBay brand new, came in the box and all. And so, I figured that I could take it to the Apple Store and just get the battery replaced because the capacity degraded at such a rapid rate. Turns out Apple was going to charge me hundreds of dollars for a repair after promising one under $100 because there were third party parts. I realized my mistake in choosing to go to Apple and found Cellphone ER to do my repair. The scheduling process was super easy and communication was super clear. I asked all my questions and they could answer with ease every single time! They are so open with how repairs are done and explain to me how my phone was indeed refurbished and showed me how to tell for the future. On top of that, the repair took no time at all! It has been a couple weeks since my new battery has been put in and my phone has been working just like new! I am so grateful that I decided to go to Cellphone ER. 100% would go again for any repairs I need in the future. Highly recommend!”
“Excellent service from Isabel, I called her earlier while I was at work and asked about internet and she sold me I came in not only got internet but two tablets as well, excellent customer service and very very helpful highly recommended store”
“Don’t remember the gentleman’s name, but I went there after work to activate a phone and the guy went out of his way to help me out. First time I first class service at a Cricket Store!!”
“To Randy and Juan G,
I just wanted to take a moment to sincerely thank you both for the incredible service and support you provided. Your professionalism, patience, and willingness to go above and beyond truly made a difference. It’s not every day that you come across people who care so genuinely about helping others.
Randy, your leadership shows in how smoothly everything was handled, and Juan G, your kindness and knowledge were such a blessing. I truly appreciate the time and effort you both took to make sure everything was taken care of the right way.
Thank you again—you made a lasting impression, and I’m very grateful!”
“Kurt at the San Antonio DeZavala AT&T store is exceptionally knowledgeable about the services and special programs available to his clients. I highly recommend him for your next visit to AT&T.”
“got helped by sunny! She was very polite and friendly walked us through everything and explained everything very good I most definitely recommend coming to this store will be coming again!!!”
“Matthew Zamago Did a fantastic job replacing one of my phones my service plan and selling me an Apple Watch. His diligence and patience were incredible. His professionalism was unmatched. I’ve been coming to this store for four or five years and I’ve never ever experienced this quality service. Thank you, Matthew.”
“This store by far is better than other cricket stores and their competitors. My salesperson was Johnathan. Really friendly, knowledgeable, and professional. Thanks guys for a great experience.”
“A woman by the name of Jennifer made my experience of purchasing a new phone a very trusting experience. Jennifer was kind, sweet, understanding & very helpful and all aspects as well as with all my questions. From the moment I walked in the door she had a smile on her face till the moment I left. I could tell she was not just a great employee but a very trustworthy individual as well. She deserves recognition for her hard work and dedication. Any company should be proud to have her.”
“Went to cricket this afternoon to get my wife an upgrade. Upon Arrival we met Myers he took us under his wing of experience and got us situated within 5 minutes. Walked out please with his service and knowledge. Total time 10 minutes and 2 happy customers.”
“I was in a tough situation and needed a phone asap and Emily and the crew came through. I highly recommend this location they made the process quick and simple & wit no hassle much love and respect ✨?? to them....so what y'all waitin for gone pull up and get right ?”
“I came from AT&T was just shopping around and met the guy sam, who is awesome helped a lot with everything so kind and helpful ❤️ ?
Gave me very good deal for the tablet too, I love it ?”
“I had Boost mobile for many many years. I left for Mint and Boost Infinite. There service was horrible. Now I am going back to Boost mobile and getting a great price and great service in the process. I suggest everyone check them out.”
“Joseph provided great customer service! Found out of the box solutions to help address my concerns, was very patient and personable. 5/5! Please visit this store!!!”
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“My daughter and I worked with Cassie on a phone issue recently. She was fantastic! Cassie was patient with all our questions and quick to respond to my text concerning our phone details. I have always had a good experience with the staff at this store!”